(토요모임) [16th, Nov. 2019] Saturday meeting topic (질문 추가됨)

[리사홍]

Hello, everyone! are you guys ready for the winter? stay warm!

Saturday, let's talk about few things below!

Stop asking ‘how are you?’

Harvard researchers say this is what

successful people do when making

small talk

Published Thu, Mar 7 201910:59 AM ESTUpdated Thu, Mar 21 20195:24 PM EDT

Gary Burnison, Contributor@GARY_BURNISON

Steve Carell as Michael Scott and Paul Lieberstein as Toby Flenderson in The Office.

NBC | Getty Images

“How are you?” These are the three most useless words in the world of communication

But the key to making the most out of small talk, according to Harvard researchers questions that aren’t “how are you?” or “what do you do?”

“When people are instructed to ask more questions, they are perceived as higher in responsiveness, an interpersonal construct that captures listening, understanding, validation and care,” the researchers wrote.

So how do you move from tongue-tied to being a charismatic and interesting person? It depends on the question you start with, and then you can focus on the stream of follow-up questions.

Here are seven tactics to having a meaningful conversation:

1. Use the A.C.T. trick to start a connection

When was the last time you were in a meeting that didn’t start with small talk? It’s a natural way for people to connect. Start with a question that will build up to a conversation that meets the A.C.T. criteria:

• A - There’s authenticity
• C - There’s a connection
• T - There’s a topic that will give them taste of who you are

Some of those questions might be:

• “What’s your current state of mind?”
• “What are you looking forward to this week?”
• “You remind me of a celebrity, but I can’t remember which one — who’s someone you relate to?”

2. Move beyond the “hourly update”

The fallback for a lot of people is like the newscast “hourly update” — traffic, sports, weather and so on.

Drill this into your head: It is a horrible icebreaker. There are a few exceptions, like if it’s a genuine interest of yours and your boss or colleague shares that passion. But try to move beyond those cliché topics to things that are more important and personal to you.

3. Be in the moment and observe your surroundings

Open your eyes before you open your mouth. Find something to focus on in your surroundings, like the piece of art on the wall, a quirky gadget or family picture on their desk, a race car helmet, scattered coins from various countries and so on. There’s bound to be something that will spark small talk and help lead the conversation into unique follow-up questions.

Open your eyes before you open your mouth.

Gary Burnison

CEO, KORN FERRY

Let’s say you’re talking to the CEO of a large, iconic company who is about to retire, and you noticed a row of empty boxes along the wall of the CEO’s office. You might start with the question, “How hard is it for you to leave this job?” This will lead to a much deeper and more emotionally revealing discussion, and it never would’ve happened had you not noticed those boxes.

1:13

‘To All the Boys I’ve Loved Before’ star Lana Condor spent 4 days not talking

4. Share some news (that actually happened)

If you have “news,” share it: “I adopted a pet over the weekend” or “My 6-year-old rode a bike for the first time yesterday!” Believe it or not, most people actually do want to know more about others, especially if they both work at the same company.

If you’re new to a company and leading a team, for example, start your first meeting by going around the room and asking each person to say one interesting thing that recently happened in their lives. As a result of that momentary sharing, you’ve allowed everyone to feel more personally and genuinely connected with each other.

The objective to is be genuine and not simply make something up. Otherwise, you run the risk of not knowing how to answer follow-up questions about something you have little or no experience with.

5. Talk early

Whether you’re meeting in person or dialing in for a conference call, talk early.

If you wait, two things will probably happen: One, someone else will make the comment you wanted to make and, two, your more talkative colleagues will take over with their own follow-up questions. You’ll get lost in the cross-talk and miss your chance.

6. It’s not just what you say

No matter what or how much you say, your tone of voice, facial expression‎ and eye contact will broadcast so much more.

In person, look at the other person when you speak, not at the conference table or the wall. On the phone, smile — it will make your voice sound warmer. It’s not just what you say, but how you say it, that will help others connect with you.

1:56

Suzy Welch: How to answer the question, ‘Why should we hire you?’

7. Make the pivot

This is where small talk goes to the next level, as you segue from talking about something small to the issue at hand.

If the conversation is already flowing, it will be easier than you think and ask follow-up questions. Your boss could be the one to make the first step, “So, tell me what’s going on with [X].” Thanks to the small talk, you’ll already be in sync. You can then pivot to a more meaningful discussion that showcases your knowledge, contribution and confidence.

Just do it

For introverts, small talk can be painful. But if you say nothing in those moments before a meeting starts or when you and your boss are in the elevator, you run the risk of becoming invisible.

First, give yourself a break. Almost everyone is intimidated by others, especially those who outrank them. (I remember feeling self-conscious when I met with a four-star general at the Pentagon. And again feeling that way in a meeting with Britain’s then-Prime Minister David Cameron. But I took a deep breath and spoke up anyway.)

It’s natural to defer to authority. You are who you are, and no one is expecting a soliloquy out of you. But when you make an effort to speak up, others will listen and connect with you.

Gary Burnison is the CEO of Korn Ferry, a global consulting firm that helps companies select and hire the best talent. His latest book, a New York Times best-seller, ”Lose the Resume, Land the Job,” shares the kind of straight talk that no one – not a spouse, partner, mentor or anyone else – will tell you. Follow him on LinkedIn here.

Like this story? Subscribe to CNBC Make It on YouTube!

Don’t miss:

• 7 years ago, Google set out to find what makes the ‘perfect’ team — and what they found shocked other researchers
• Self-made billionaires like Warren Buffet and Elon Musk prove if you don’t make time for these 6 little things every day, you’ll never be successful

• Do you enjoy meeting new people?

• What are some good things to ask someone you just met?

• What are some things you shouldn't ask people you just met?

• Is it OK to ask a person's age in your country?

• Are you nervous when you are introduced to someone new?

• About how many new people do you meet a week?

• Where are some good places to meet people?

• How important are first impressions to you?

• What kind of people do you like to meet?

• Who was the last new person you met and where did you meet them?

• Have you ever experienced being completely wrong in your first impression?

• If you want to get to know people at a party would you go first to people of your

• own age or people of your own sex?

• If you are looking for a shallow relationship, where do you usually go to meet people?

• If you are looking for a good friend, where do you usually go to meet people?

• In your country, how do you know if you can trust a person that you meet?

  • How about in the US?

  • How do you know if you can trust a person that you meet here?

• Do you enjoy meeting new people?

  • What do you like most or least about it?

• Do you feel you are outgoing or shy around people? How do you usually act?

• What are some good things to ask someone you have just met?

• What are some things you shouldn't ask people you just met?

• Is it OK to ask a person for their age in your country? Why or why not?

• Are you nervous when you are introduced to someone new?

  • How could a shy person overcome their fear of meeting new people?

• About how many new people do you meet a week?

• Where are some good places to meet people?

• How important are first impressions to you?

• Have you ever experienced being completely wrong in your first impression?

• What do you do if you forget the name of someone you've just been introduced to?

  • What are some things you can say?

• What kind of people do you like to meet?

• Who was the last new person you met and where did you meet them?  

• Have you seen them again?

• What do people do when they meet a new person in your culture?

• Is it OK to touch another person when you first meet them in your culture?

• Do you ever shake hands with when you meet a new person in your culture?

• Do you like to shake hands when you meet new people?

• If you want to get to know people at a party, would you first approach people

•  of your own age?

• • People of your own gender?

• If you are looking for a shallow relationship, where can you go to meet people?

• If you are looking for a good friend, where can you go to meet people?

• In your country, how do you know if you can trust a person that you meet?

• How do you know if you can trust a person that you have met?

• What is one thing that many people don't know about you?

• Do people in your culture use a lot of body language when they communicate, 

• or do they keep their bodies relatively still?

• Are you a person who approaches someone first?

  • Or are you a person who waits for someone to approach you?

• What makes you remember a new person that you have just met?

•  Do you remember them for long?

• What are some different ways of making introductions?

• What are the advantages of meeting new people when you move to a new country?

• What are the first things you notice when you meet someone?

• How important is it to smile when you meet someone for the first time?

• Do you like to kiss, shake or bow when you meet a new person?

Hong Kong property prices unlikely

to see major drop despite

slowdown, experts say

PUBLISHED THU, OCT 24 20198:30 PM EDTUPDATED THU, OCT 24 201911:05 PM EDT

Grace Shao@GRACEMZSHAO

KEY POINTS

• Looking at the current state of Hong Kong’s economy, the global economy and the political situation, real estate executive says Hong Kong’s housing market is “not looking good.”
• Demand is not driven by foreign buyers, mostly domestic needs, said the JLL Hong Kong chairman.
• Collier’s head of valuation says it will be unlikely for the sky high prices of properties to drop, because the fundamental issue with Hong Kong’s property market is a lack of supply and imbalance of supply and demand.

Apartments in Hong Kong

Getty Images

Amid the biggest political crisis Hong Kong has seen in over two decades, the world’s most expensive housing market is “not looking good,” Joseph Tsang, chairman of Hong Kong business at JLL told CNBC.

“Housing is always one of our major issues. It creates a lot of anxiety in society. Young people are finding it frustrating for buying their own house and to be successful,” said Tsang, chairman of Hong Kong business at the commercial real estate services firm.

Hong Kong, a former British colony that returned to Chinese rule in 1997, has been mired in months of unrest.

Mass protests over a now-nixed extradition bill started in June, and has since evolved into a broader anti-government movement that has often led to violent clashes. Many economists and businessmen point out that among the issues fueling the protests, one major underlying problem could be the difficulty of owning a home.

Hong Kong has been repeatedly ranked as the most expensive place to own a home about 13 square meters per person in 2018 — or an area smaller than the size of two standard bathtubs laid out side by side.

In a bid to restore confidence, Hong Kong’s leader Carrie Lam introduced a series of housing policies last week to address some housing concerns.

“Every Hong Kong citizen and his family will no longer have to be troubled by or pre-occupied with the housing problem,” Lam said during her annual policy speech on Wednesday. Instead, she said, “they will be able to have their own home in Hong Kong — a city in which we all have a share.”

Fewer mainland Chinese buyers

Mainland Chinese have often been blamed for snapping up Hong Kong properties and driving up prices in the territory. But Tsang said there may not be as many Chinese buyers now as before.

“In the past 10 years, there has been a lot of (mainland Chinese) purchasers who entered into the Hong Kong market, but it has slowed down in the last two years because of the currency control,” said Tsang.

Some Chinese investors have even reduced the amount of money they allocate for overseas property purchases due to Beijing’s tight capital outflow regulations. And with the current social unrest, “there are less and less (mainland) buyers in Hong Kong,” said Tsang.

The active players in the Hong Kong property market are mostly locals because foreign buyers think prices are too high in comparison to properties back home, he added.

“Looking ahead, not looking good. We foresee, over next year, another 10 to 15 corrections downwards,” said Tsang.

Lack of land supply

In the long run, Lam’s new policies may give developers a boost and offer some help for purchasers, said Hannah Jeong, head of valuation and advisory services at global commercial real estate services firm Colliers.

But don’t expect sky high property prices to drop, she cautioned — because the fundamental issue with Hong Kong’s property market is a lack of supply as compared with demand.

JLL’s Tsang agreed. He said there’s no indication of a rosy future for the Hong Kong housing market.

The Hong Kong property market is affected by three factors: the performance of the “internal economy,” the state of the global economy and the political stability in the city.

Analyzing the Asian financial hub’s internal economy, Tsang said: “We can be certain, Hong Kong will suffer from the past five months of instability.”

“We are surrounded globally, a lot of bad news in terms of economy. That’s not going to help,” he added citing the global slowdown triggered by the U.S.-China trade war, trade disputes between the U.S. and Europe, Brexit and a slowing Chinese economy.

On top of all that, he said, Hong Kong is “currently under a severe situation, whereby we have never experienced before. Our social stability is now under threat, we think it is going to affect a lot of psychology and (local buyers’) purchasing decisions.”

Land prices in Hong Kong soared 30% in the last 5 years, according to Collier’s Jeong. That directly translates into the prices paid by customers, she pointed out.

“In 2018, the housing market price was on the lower side. What does that mean? People have a lot of cash in Hong Kong, and people were waiting for the right opportunity,” said Jeong.

Based on government rating and valuation department data, property valuations grew 10% between December and May.

“In Colliers, our valuation inquiries for residential mortgage financing purposes increased 5% after the policy address compared to the previous month,” she said, referring to Lam’s speech last week.

“In 2020, we expect that the mass residential market will maintain its upward trend of 5% to 8% while the luxury market will be adjust slightly downwards,” she said.

Jeong added that last years numbers were driven by first-hand sales. But in 2020, she said the secondary market could drive those numbers, given the relaxation of loan-to-value ratio policies and a low interest rate environment.

1. Have you ever been to Hon Kong? if so, how was it?

2. Would you like to live in Hon Kong?

3. Why cost of living is high in Hon Kong?

4. What should the government do to solve the problem?

5. What do you think about Hon Kong protest?

6. Do you think renting in Korea is expensive?

   what should the government do to solve the issues?

7. If you can buy a house in Korea, where would that be?

8. If you can buy a house anywhere in the world, where would that be?

Black Facebook employees complain

racism, discrimination have gotten worse

Jessica Guynn

USA TODAY

SAN FRANCISCO – An anonymous memo alleging Facebook still has a problem with racial bias is circulating inside the company one year after a former employee complained of racism and discrimination there.

The Medium post from 12 current and former employees, first reported by Business Insider, details a number of incidents, suggesting morale has sunk even lower since Mark Luckie published his Facebook post about discrimination on the company's Silicon Valley campus and on the social media giant's platform.

Both missives expose the racial fault lines in the mostly white tech industry and how the stubbornly persistent lack of representation and agency of African-Americans inside Facebook directly affects how black people on Facebook and its other platforms are treated

“We may be smiling. We may post on Instagram with industry influencers and celebrities. We may use the IG ‘Share Black Stories’ filter and be featured on marketing pieces. We may embrace each other and share how happy we are to have the opportunity to work with a company that impacts nearly three billion people,” the anonymous memo says. “On the inside, we are sad. Angry. Oppressed. Depressed. And treated every day through the micro and macro aggressions as if we do not belong here.”

The timing was awkward for Facebook, which held a summit with hundreds of black employees where CEO Mark Zuckerberg and Chief Operating Officer Sheryl Sandberg talked about "the importance of inclusion and empowerment." Many of the black employees planned to then attend the Afro Tech conference in Oakland.

Bertie Thomson, vice president of corporate communications, apologized in an emailed statement.

“No one at Facebook, or anywhere, should have to put up with this behavior. We are sorry. It goes against everything that we stand for as a company. We’re listening and working hard to do better," Thomson said. 

Inside the company, Facebook has made a show of recruiting more diverse talent, but not much has changed over the past year “to ensure that people are recognized, empowered, and overall treated equitably by their managers and peers,” the Medium post says. “In fact, things have gotten worse.”

The 12 current and former black employees offered up a long list of microaggressions, the weight of which they say builds over time.

Two white employees asked a black program manager to clean up after they finished eating breakfast. Other black employees describe a hostile work environment in which people of color are treated as “aggressive, angry and abnormal” and managers focus on negative feedback, criticize how black employees speak in meetings or inform employees they should be more reserved and respectful. On Blind, the app that allows Facebook employees to post anonymous experiences, black employees say they are treated with aggression by their colleagues.

Black Facebook employees

complain racism, discrimination have gotten worse

Jessica Guynn

USA TODAY

SAN FRANCISCO – An anonymous memo alleging Facebook still has a problem with racial bias is circulating inside the company one year after a former employee complained of racism and discrimination there.

The Medium post from 12 current and former employees, first reported by Business Insider, details a number of incidents, suggesting morale has sunk even lower since Mark Luckie published his Facebook post about discrimination on the company's Silicon Valley campus and on the social media giant's platform.

Both missives expose the racial fault lines in the mostly white tech industry and how the stubbornly persistent lack of representation and agency of African-Americans inside Facebook directly affects how black people on Facebook and its other platforms are treated

“We may be smiling. We may post on Instagram with industry influencers and celebrities. We may use the IG ‘Share Black Stories’ filter and be featured on marketing pieces. We may embrace each other and share how happy we are to have the opportunity to work with a company that impacts nearly three billion people,” the anonymous memo says. “On the inside, we are sad. Angry. Oppressed. Depressed. And treated every day through the micro and macro aggressions as if we do not belong here.”

The timing was awkward for Facebook, which held a summit with hundreds of black employees where CEO Mark Zuckerberg and Chief Operating Officer Sheryl Sandberg talked about "the importance of inclusion and empowerment." Many of the black employees planned to then attend the Afro Tech conference in Oakland.

Bertie Thomson, vice president of corporate communications, apologized in an emailed statement.

“No one at Facebook, or anywhere, should have to put up with this behavior. We are sorry. It goes against everything that we stand for as a company. We’re listening and working hard to do better," Thomson said. 

Inside the company, Facebook has made a show of recruiting more diverse talent, but not much has changed over the past year “to ensure that people are recognized, empowered, and overall treated equitably by their managers and peers,” the Medium post says. “In fact, things have gotten worse.”

The 12 current and former black employees offered up a long list of microaggressions, the weight of which they say builds over time.

Two white employees asked a black program manager to clean up after they finished eating breakfast. Other black employees describe a hostile work environment in which people of color are treated as “aggressive, angry and abnormal” and managers focus on negative feedback, criticize how black employees speak in meetings or inform employees they should be more reserved and respectful. On Blind, the app that allows Facebook employees to post anonymous experiences, black employees say they are treated with aggression by their colleagues.

“Racism, discrimination, bias, and aggression do not come from the big moments. It’s in the small actions that mount up over time and build into a culture where we are only meant to be seen as quotas, but never heard, never acknowledged, never recognized, and never accepted,” the Medium post reads. “By contrast, our colleagues in the majority populations have been elevated, celebrated, and promoted for doing less than the work we have been tasked to do.”

1. What do you think about the situation in Facebook?

2. What is bullying in the workplace?

3. What is indirect or subtle bullying?

4. Am I being bullied?

5. How do I report bullying?

6. How can I prove I’m being bullied?

7. What can my manager do?

8. Can I sue my work for bullying?

9. Am I a bully?

10. Why am I being bullied?

11. Have you seen anyone bullied at work? Why do you think she was bullied?

[메롱메롱]

굿모닝?^^ 리사홍님 질문 감사합니다.^^

이따 저녁에 예쁜 얼굴 뵐게요^^

have a nice day^^

(오늘은 지문도 읽어서 갈게요^^)

[리사홍]

아이고 감사드려용^^
오늘은 제가 일이 있어서 늦거나 못 갈 가능성도 있어요 ㅠㅠ
혹시 그렇게 되도 오늘 참석 잘하시고 조금만 도와주시면 감사드리곘습니다^^

[Scarlet]

Lisa 가능하면 늦지말고 오셔.
먼저 리드해서 진행하고 있을테니...

[Taylor]

흥미로운 주제들이엿습니다!

[리사홍]

오잇 좋게 봐주셔서 감사합니다^^ 더 흥미로운 토픽으로 돌아올게용