안녕하세요,
이곳에 올리게 된점 양해 부탁드립니다. 한국분들을 찾기가 어려워 직접 이렇게 글 올립니다.
아래에 Description 보시고 지원 부탁드립니다. 감사합니다.
Junior Project Manager – Korean Speaker
Would you feel suitable for a dynamic, fast growing environment? Would you like to work in an international company with a positive atmosphere and lots of appreciation for individual initiative?
The primary role is to take over the full responsibility for our Online Market Research projects for Korean and Hong Kong based clients, joining our team in Hong Kong. This includes the overall responsibility to manage and perform Service activities involving project planning, project management, communication with client and crisis management.
Main tasks:
· Take full responsibility and accountability of the Market Research Project assigned
· Define a clear Project scope with the customer and the Service Level Agreement
· Define the project plan details including time line, resource required and potential roadblock
· Manage the project step by step, follow up with internal and external resource
· Monitor field progress, problem solving and identification and implementation of solutions
· Be responsible for closing the project on time and on budget
· Closely liaise with clients for projects briefing and post survey information
· Keep clients and Team Leader Project Manager in the loop and involve them whenever there is a change in the project specs
· Effectively communicate with sales teams and all operation teams to ensure customer’s needs are met and understood
· Closely liaise with all Operations teams and keep control of the project status by coordinating all parts involved at all time
· Escalate any outstanding issue to Team Leader as soon as identified
· Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by checking the tools
· Maintain and improve TOLUNA Service and Operations quality standards
· Represent TOLUNA in dealing with customer concerns
· Interact with customers by phone, email, or face to face
What we expect from you: