[AXA손해보험] Digital Operation Professional (~채용시)

[AXA손해보험 인사담당자]

AXA손해보험㈜

Digital Operation Professional 채용

■ POSITION SUMMARY:

• Responsible for the management and growth of all digital channels(PC, Mobile) to market and also develop digital channels to market that complement the consumer strategy
• To work with relevant and technology teams to ensure a well-managed and structured release process
• To develop and implement an appropriate marketing and development strategy in order to deliver a customer-orientated and cost-effective route  to acquire and renew insurance subscribers across multiple verticals (auto, health, travel and etc.).
• Provision of pro-active system monitoring and appropriate fault resolution
• Continuous customer experience improvement through UI/UX test

■ RESPONSIBILITIES:

 • Work with the head of Digital & Consumer Experience marketing to deliver overall strategy and objectives for Marketing Division
 • Ensure channel enhancement for both the online digital site, call center, to maximize effectiveness through a multi-channel approach and omni-channel thinking
 • Liaise with 3rd party hosting and development partners and software vendors for product management and issue resolution
 • Closely co-work to optimize digital marketing activities and UI/UX based on customer data analysis
 • Work closely with the marketing teams to plan acquisition activity to drive traffic to the site
 • Continually refine and optimize the customer experience through to purchase, to improve conversion rates.
 • Continuous customer experience improvement through UI/UX test and pioneering new technologies.

■ SKILLS & QUALIFICATIONS:

▶ Educational background (Bachelor, Master, Doctor’s degree / Major)
 • Bachelor’s degree / Statistics preferable

▶ Experience
 • At least 4 years of experience on consumer centric industry
 • Strong experience from e-commerce or finance industry
 • Experience to analyze, plan and manage online and mobile platform
 • Experience to use one of web and mobile publishing tools, Photoshop
 • Experience from Web/mobile agency preferred, not mandatory

▶ Skills / Knowledge / Abilities
 • An achiever with a high sense of ownership, and entrepreneurial spirit
 • Customer centric mind set
 • Strategic thinking and profound insight toward customers using web and mobile
 • Strong project management methodology and communication skill with entire stake holders
 • High level of attention to detail
 • Intermediate level of English communication

■ 근무지 : 서울(본사)

■ 채용 절차 :

1차 서류전형
2차 인성검사
3차 면접전형

■ 지원 방법 : 이메일 지원 (recruiting@axa.co.kr), 국문/영문 이력서, 자기소개서 제출

■ 기타 문의 : 인사담당자 02-3479-4959, recruiting@axa.co.kr

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