WeChat mini-program "张家界一机游"
Find the Mini-Program
Open WeChat and use the search bar at the top. Type "张家界一机游" (or "Zhangjiajie One-Trip"). The official mini-program should appear. Tap on it to open.
Register & Select Tickets
Navigate to the ticket booking section. Select "张家界国家森林公园" (Zhangjiajie National Forest Park). You will choose your ticket type (like the Entry + Shuttle Bus Combo) and the "Three Cable Cars & One Elevator" combo if you want transport included
Choose Your Entry Gate & Time
A specific entry gate: Options include East Gate (Wulingyuan/Wujiayu), South Gate (Forest Park), West Gate (Yangjiajie), or North Gate (Tianzi Mountain). Your choice often depends on your planned route for that day
A specific time slot: Common slots are hourly in the morning (e.g., 07:00–08:00, 08:00–09:00, etc.)
Pay & Prepare for Entry
After selecting your tickets and time, proceed to payment. WeChat Pay is the standard method here
Once booked, you don't need a paper ticket. The system is designed for facial recognition entry. When you arrive at your chosen gate, simply scan your face at the turnstile to enter. Your booking is linked to your identity (typically your passport for international visitors)
Important Reminders
Re-entry Reservations: Your ticket is valid for 4 days, but you must re-reserve for each subsequent day you plan to enter. You can do this through the mini-program under a "My Tickets" or "Reservation" section. If you don't re-reserve, you won't be allowed in
Book in Advance: Slots fill up, especially during peak times. It's recommended to book at least 3 days in advance, or even 7-15 days during holidays
Passport for Cable Cars: If you are using a passport (non-Chinese ID), you generally cannot get the discount on the cable car/elevator tickets. You will need to buy them at the full adult price, either online or at the window
how to handle the re-entry reservation
The Key Rule: Every Entry Needs a Reservation
Your 4-day ticket allows multiple entries, but it is not a simple "scan and go" pass. The park operates on a per-entry, time-slotted reservation system. Your first entry is booked automatically when you purchase the ticket, but for every subsequent day you want to enter, you must make a new reservation in advance
How to Make a Re-Entry Reservation
Online (Preferred): Open the "张家界旅游小助手" (Zhangjiajie Travel Assistant) WeChat mini-program (note: this is different from the one you used to buy the ticket). Go to the homepage and find the "景区服务" (Scenic Area Services) section. From there, you can select your re-entry date, preferred entry gate, and time slot. You can generally book up to 15 days in advance
On-Site (Backup): If you haven't booked online, you can try scanning the QR code at the ticket office or asking a staff member at the gate, provided there are still slots available for that day. This is risky during busy periods, so don't rely on it
Critical Reminders
Stick to Your Slot: You must arrive at your chosen gate within your reserved time slot. Arriving too early or too late will result in the turnstile denying you entry
Gate Matters: You are reserving entry for a specific gate (like East Gate or South Gate). You cannot just show up at a different gate
Book Early: During holidays or peak season, slots fill up fast. It's best to make your re-entry reservation as soon as you know your plan for the next day