2026년 직원교육사업 「복지영문」 2차 공부 후기｜Individualization

[정진호(직원)]

복지영문 2차 공부 후기

일시 : 2026년 7월 24일 금요일, 13:10~15:10

장소 : 월평빌라 3층 공부방

참석 : 정진호, 서무결; 2명

내용 : 복지영문 2차 공부｜Individualization

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1. 중요하게 생각한 문장

1)

Individualizing means focusing on each client’s unique characteristics

and treating clients as distinctive persons rather than as types, cases, or the next appointment.

1-1)

개별화는 당사자를 유형, 사례 또는 다음 예약으로 대하기보다

각 당사자의 고유한 특성에 집중하고 구별되는 사람으로 대하는 것을 의미한다.
1-2) ChatGPT
개별화란 각 당사자의 고유한 특성에 초점을 맞추고,
그들을 유형이나 사례, 또는 단순히 다음 예약 대상이 아니라 독특한 한 사람으로 대하는 것을 의미한다.

2)

Practitioners should avoid deducing too much about clients simply by viewing background information,

knowing that individual members of any cultural group have distinctive stories to tell.

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Dignity through Individualization

3)

We may reduce the danger somewhat by adopting person-first language

and consistently collaborating with clients in developing

mutual understanding of the problem and a service plan based on that understanding.
3-1)
우리는 PFL(사람 우선 언어)를 채택하고

문제에 관한 상호 이해와 이를 바탕으로 한 서비스 계획을 수립하는 과정에서

당사자와 지속적으로 협력함으로써 위험을 어느 정도 감소시킬 수 있을 것이다.
3-2) ChatGPT
우리는 사람 우선 언어(Person-First Language)를 사용하고,

문제에 대한 상호 이해와 그 이해를 바탕으로 한 서비스 계획을 수립하는 과정에서

당사자와 지속적으로 협력함으로써 이러한 위험을 어느 정도 줄일 수 있다.

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Use People-first language (PFL)

4)

People-first language emphasizes the person, not the disability,
by placing a reference to the person or group before the reference to the disability.

For example, we can use expressions such as “children with albinism”, “students with dyslexia”,
“women with intellectual disabilities” and, of course, “persons with disabilities”.

5)

The term 'disabled people' means people with impairments who are disabled by society.

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Classification

6)

Classifications cannot possibly capture the essence of a particular client, their problems, and their circumstances.

7)

Even when a preponderance of scientific evidence indicates

that a certain practice approach is effective for a large majority of people affected by a particular problem,

it may not fit with a particular client.

8)

You and the client must jointly reflect on the agreed-upon problems and goals

within the context of particular person-and-situation characteristics.

Your collaborative planning should incorporate consideration of these unique factors

in adopting an evidence-based approach or in creating your own individualized action plan.

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Labelling

9)

In social work, one of the problems is that most service users are given labels by professionals.

The labels used by professionals are not neutral.

They are nearly all viewed in society as negative.

10)

The label becomes a self fulfilling prophecy.

11)

Service users have no control over their label.

It is passed to new staff by experienced staff.

Sometimes it is one of the first things a new staff member learns about a service user.

There are lots of ways to describe a person,

but too often the negative labels are passed on to the new staff early on in their working life.

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Labels

12)

People are not the problem.

The problem is the problem, and people are trying to cope with it.

12-1)
그 문제가 문제이며, 사람들은 그것에 대처하려고 노력하는 중이다.
12-2) ChatGPT

문제는 문제 그 자체이며, 사람들은 그 문제에 대처하려고 노력하고 있다.

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Stereotyping

13)

Stereotyping is the process of people ascribing set characteristics (generally negative)

towards all or most members of certain groups of people.

14)

Many people in receipt of services are involved in activities which are classified as therapy.

15)

People with a learning disability are particularly at risk of being viewed as a child.

When a person is so viewed no strong or even reasonable adaptational demands are placed upon the person.
There is no expectation that the person can accept adult responsibilities and rights.

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Barriers to Communication : Labels and Stereotypes

16)

Regularly check to determine whether you received and understood the message the sender intended.

17)

The stereotype may then interfere with your perception of new clients

so that you cannot receive or understand communications that are inconsistent with the stereotype.

18)

Although we develop many stereotypes from our personal and cultural experiences,

we can also do so through our own practice experiences,

or from summaries or background information provided in case records or by agency colleagues.

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Strength Perspective and Labels

19)

Exploring and acknowledging what clients do well will help them change their problematic view of themselves

to one of capable human beings.
19-1)
당사자가 잘하는 것을 탐구하고 인정하면

그들 스스로를 향한 문제적 시선을 유능한 사람 중 한 명으로 변하게 하는 데 도움이 될 것이다.
19-2) ChatGPT

당사자가 잘하는 것을 탐구하고 인정하는 것은

자신에 대한 부정적인 인식을 유능한 사람이라는 인식으로 바꾸는 데 도움이 된다.

20)

Helping clients see that they have the inherent capacity to change

can break a person free from the bonds of a label or diagnosis

and provide them with the opportunity to become something new - a real person.

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Who Needs Social Work?

21)

We have to take time into consideration.

What I mean by this is that some people may need social work at particular times,

but not at others.

22)

Social work support may therefore be needed for a short period, but not thereafter.
22-1)

사회사업적 지원은 그러므로 아마 단기간 동안 필요할 것이고, 그 이후로는 필요치 않을 것이다.
22-2) ChatGPT

따라서 사회사업 지원은 일정 기간 동안만 필요할 수 있으며, 그 이후에는 더 이상 필요하지 않을 수도 있다.

23)

This emphasis on time helps to prevent dependency creation.

It is important that we do not label people as being in need of social work support

as if it is some sort of character flaw or personal weakness.

Our assessment needs to be much more sophisticated than that.

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2. 단어와 숙어 공부

• ⭐ Individualization (개별화)
• ⭐ Person-First Language (사람우선언어)
• ⭐ Identity-First Language (정체성우선언어)
• ⭐ Label / Labelling (낙인)
• ⭐ Stigma (낙인)
• ⭐ Stereotype (고정관념)
• ⭐ Strengths Perspective (강점관점)
• ⭐ Personal Agency (주체성)
• ⭐ Dignity (존엄성)
• ⭐ Elderspeak (노인을 어린아이처럼 대하는 말투)

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• ⭐ focus on (~에 초점을 맞추다)
• ⭐ treat A as B (A를 B로 대하다)
• ⭐ rather than (~보다는)
• ⭐ collaborate with (~와 협력하다)
• ⭐ based on (~에 근거한)
• ⭐ cope with (~에 대처하다)
• ⭐ fit with (~에 적합하다)
• ⭐ interfere with (~을 방해하다)
• ⭐ refer to A as B (A를 B라고 부르다)
• ⭐ be referred to as (~라고 불리다)
• ⭐ strip A of B (A에게서 B를 빼앗다)
• ⭐ change A to B (A를 B로 바꾸다)
• ⭐ develop a stereotype (고정관념을 형성하다)
• ⭐ reject A (A를 거부하다)
• ⭐ be based on (~에 근거하다)