주연테크 컴퓨터 인동점

<p>부팅시 부팅불량및 재부팅증상으로 출장요청을 하십니다.</p><p> </p><p>방문하니 픽업으로 확인해달라고 하셔서 매장으로 픽업을 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e602434dec79e8f79c6df82540153c3e33b8a747" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e602434dec79e8f79c6df82540153c3e33b8a747" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/3c224cff96706002d6319804517c93d5f9a23cab" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/3c224cff96706002d6319804517c93d5f9a23cab" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/d393bb4e196185e7bf86ac158bf30468da766093" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/d393bb4e196185e7bf86ac158bf30468da766093" class="txc-image-grid"></span></div></div><p>확인차 부팅을 하니 재부팅이 됩니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/5630c9817205ab58f06a8cc3094ecb78ff86176c" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/5630c9817205ab58f06a8cc3094ecb78ff86176c" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/9a83ecaed3baf3af0c198b5f19016385aaef394a" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/9a83ecaed3baf3af0c198b5f19016385aaef394a" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e6f2b23ff5022df46af54db4077b6e80f85392ce" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e6f2b23ff5022df46af54db4077b6e80f85392ce" class="txc-image-grid"></span></div></div><p>혹 부팅이 되더라도 로고에서 멈추는 증상이 보입니다.</p><p> </p><p>확인차 메모리 분리를 해보니 메모리에 먼지가 엄청 많이 있습니다. </p><p> </p><p>CPU쿨러도 파손 슬롯은 먼지 투성이입니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/000215fb8a2074d2a6d1136b087a3177d82c580a" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/000215fb8a2074d2a6d1136b087a3177d82c580a" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/dcb051da12d139ad3a9152e0d12d7c97d5b24239" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/dcb051da12d139ad3a9152e0d12d7c97d5b24239" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/de408f72f41ce20a1323e79448da80dd6c10df69" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/de408f72f41ce20a1323e79448da80dd6c10df69" class="txc-image-grid"></span></div></div><p>담배 먼지인듯 하여 청소후 메모리 한개씩 확인을 해봅니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/c35efdecf4635bdeba0b5748bdeedc5ef49a9381" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/c35efdecf4635bdeba0b5748bdeedc5ef49a9381" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/606a52753cb25a829f777150496b4588945a30e4" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/606a52753cb25a829f777150496b4588945a30e4" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e6fa9e1c966f21be125904739537acf298cbee50" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e6fa9e1c966f21be125904739537acf298cbee50" class="txc-image-grid"></span></div></div><p>부팅이 되지 않아 다른 보드에 CPU와 그래픽 카드 그리고 메모리를 이동하여 테스트 합니다.</p><p> </p><p>매장 보드에서는 부팅이 됩니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/9c55a8052c7e8adace158e31591d698bfc209f6b" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/9c55a8052c7e8adace158e31591d698bfc209f6b" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/8410960e94123f4890b8d270177f9d2971a74ac6" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/8410960e94123f4890b8d270177f9d2971a74ac6" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/dcbc8bad43d4113e6c6052ea5173239843fc8d52" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/dcbc8bad43d4113e6c6052ea5173239843fc8d52" class="txc-image-grid"></span></div></div><p>부팅후 복구 오류가 발생합니다. </p><p> </p><p>메모리 4개를 다 장착하니 부팅이 되지 않습니다. </p><p> </p><p>테스트할겸 메모리에 번호를 표시 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/ce211aa32c8f820bbc30baff39244762a9ce9b77" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/ce211aa32c8f820bbc30baff39244762a9ce9b77" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/da4c3b34089f6817a225e857e0b48e8568de813a" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/da4c3b34089f6817a225e857e0b48e8568de813a" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/aee492828009e541a592604735546d54c0e0cf22" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/aee492828009e541a592604735546d54c0e0cf22" class="txc-image-grid"></span></div></div><p>3번 메모리 장착시 부팅이 안됩니다. </p><p> </p><p>3번만 빼고 부팅해보니 잘됩니다. </p><p> </p><p>일단 3번 메모리는 불량인듯합니다. </p><p> </p><p>부팅이 되어서 간단히 확인후 고객님께 메인보드와 메모리 한개가 불량인것을 설명드립니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/1cbd410744b962caf07d067b9ac0baa2d438b987" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/1cbd410744b962caf07d067b9ac0baa2d438b987" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/59372fa3fd9c02d444b3404fbd1c637591969cf8" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/59372fa3fd9c02d444b3404fbd1c637591969cf8" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/72403286db621618842b5790b92c753b0c06f46c" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/72403286db621618842b5790b92c753b0c06f46c" class="txc-image-grid"></span></div></div><p>메인보드에 먼지가 많습니다. </p><p> </p><p>교체작업을 위해 분해를 합니다. </p><p> </p><p>분해한 메인보드와 교체할 메인보드입니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/7bd3ac41db2e7bde1d8594d79e4b8450264875bb" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/7bd3ac41db2e7bde1d8594d79e4b8450264875bb" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/642f5b3f7fcda065c716d61c700053ad4c1deac8" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/642f5b3f7fcda065c716d61c700053ad4c1deac8" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/a824128bad57e012219e25d6c2c9c8ed7c59ad04" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/a824128bad57e012219e25d6c2c9c8ed7c59ad04" class="txc-image-grid"></span></div></div><p>메인보드 교체 와 SSD 이동 메모리 이동을 합니다. </p><p> </p><p>고장 메모리는 일단 제거합니다. </p><p> </p><p>부팅확인후 추가로 한번더 확인할 예정입니다.</p><p> </p><p>새 메모리 4G를 장착합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/a95598346efd05abae5e9306d64eca2577079674" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/a95598346efd05abae5e9306d64eca2577079674" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/26d8999b4d096d0eda46040c8391181e2a1593cb" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/26d8999b4d096d0eda46040c8391181e2a1593cb" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/be4c0b28ce2af4099c425b9fe072f32e9e62ddef" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/be4c0b28ce2af4099c425b9fe072f32e9e62ddef" class="txc-image-grid"></span></div></div><p>기존 메모리와 새로 추가한 메모리입니다. </p><p> </p><p>자세히 보시면 살짝 색이 다릅니다. </p><p> </p><p>조립전 케이스에 사탕같은게 있어서 제거후 케이스 청소작업도 진행합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/6d3310da41bf74e211a84b26394b7bbc0e5dc064" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/6d3310da41bf74e211a84b26394b7bbc0e5dc064" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/22b325605d3c51683ff8eec1e10fc0aa4d84d3bf" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/22b325605d3c51683ff8eec1e10fc0aa4d84d3bf" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/bae27aa5bcb11b956031b3978932a03c6c7d9c96" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/bae27aa5bcb11b956031b3978932a03c6c7d9c96" class="txc-image-grid"></span></div></div><p>케이스 청소후 메인보드 설치작업을 진행합니다.</p><p> </p><p>백플레이트를 뒤집어 장착해서 다시 수정합니다.</p><p> </p><p>메인보드를 장착합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/30c16e01929a56c31a5374524a3c5e0bec754480" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/30c16e01929a56c31a5374524a3c5e0bec754480" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/82d29eae536ee60442499bd7bd31c2e372abbbda" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/82d29eae536ee60442499bd7bd31c2e372abbbda" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/0b1c35431f34fc7d1fbb53b2fa8bb493e54e77f5" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/0b1c35431f34fc7d1fbb53b2fa8bb493e54e77f5" class="txc-image-grid"></span></div></div><p>메인보드 장착중입니다.</p><p> </p><p>그래픽도 장착을 합니다.</p><p> </p><p>기존 기가바이트 B550에서 Asus B550메인보드로 변경합니다.</p><p> </p><p>분리한 메인보드로 사진한장 남깁니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/0555fad89eb6126f636d06aaa94544419095573f" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/0555fad89eb6126f636d06aaa94544419095573f" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e71c8874166c95520cf09efa3bb6a4954355de13" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e71c8874166c95520cf09efa3bb6a4954355de13" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/7eb14d99501cae986d34c776b5655114ffaa0734" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/7eb14d99501cae986d34c776b5655114ffaa0734" class="txc-image-grid"></span></div></div><p>고객님이 클린설치후 LD플레이어 설치요청을 하셔서 진행을 합니다. </p><p> </p><p>SW설치후 사양을 기록합니다.</p><p> </p><p>SW설치중 재부팅이 되는 증상이 발생하여 매장 메모리로만 장착후 SW클린설치 그리고 테스트를 진행합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/11bf35d6bce468fe17ae844ef350f8a9a21f870c" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/11bf35d6bce468fe17ae844ef350f8a9a21f870c" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/887bd6b1df9f68dafb361e7d7d2de8cce6929a3b" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/887bd6b1df9f68dafb361e7d7d2de8cce6929a3b" class="txc-image-grid"></span></div></div><p>클린설치후 메모리 3개를 각각 테스트해보니 불량은 없습니다. </p><p> </p><p>각각 테스트후 4개 동시 장착하고 부하걸고 테스트 진행을 합니다. </p><p> </p><p>테스트중 별증상이 발생하지 않아 마무리합니다.</p><p> </p><p>====================================</p><p> </p><p>메모리 사양을 잘못확인하여 고객님에게 다시 </p><p> </p><p>연락을 합니다.</p><p> </p><p>4개가 8G로 구성되어 32G였는데 4G로 구성된것으로</p><p> </p><p>착각을 한부분 설명을  드리니 그냥 4G를 추가</p><p> </p><p>해달라고만 하셔서 요청대로 마무리합니다.</p>