"Your network. Our mission."
It takes the right technology, the right people and bold vision to be “The World’s Networking Company”. For more than 125 years. AT&T has been known for unparalleled quality and reliability in communication. Backed by the research and development capabilities of AT&T Labs, our commitment to innovation has made us a global leader in local, long distance, internet, and transaction-based voice and data services. We have career opportunities for talented, energized professionals who are ready to join the AT&T tradition of excellence.
LOCATION : Science Park, Singapore
Senior /Technical Support Engineers
The JOB:
Fault, configuration and performance management for MPLS/Frame Relay/ATM based WANs (scope includes AT&T owned service networks as well as client enterprise networks with third party transport)
Network performance analysis & capacity planning
Handle escalation from the Network Operations team and provide Tier III support on technology and troubleshooting
Own problem/assignment through to resolution/completion and ensure closure
Provide training on relevant technology/product areas to AT&T internal teams
Interface with US/Europe AT&T teams for the above activities and source help as needed
Required to support the client networks on a 24X7 basis
Occasionally, you will be required to support the Business Development teams by providing technical solutions for client request own/lead network deployment as needed
The PERSON:
Diploma or Degree in Computer Science or related discipline with at least 4 year’s relevant work experience
Candidates with CCNP or CCIE certification will be preferred
Advanced level of knowledge in internetworking, IP routing protocol, WAN troubleshooting for Frame Relay/ATM/MPLS/IP VPN based networks
Strong experience in the design, deployment, on-going administration and troubleshooting all aspects of Cisco’s range of internetworking(Routers, LAN/WAN Switches) and Network Management Products
Preferably have worked on the design and troubleshooting of Network Security products
Strong focus on customer satisfaction, high initiative levels, team player
Good verbal and written communication skills in English
Open to learning new technologies/products depending on business need
The selected candidate is required to work rotating shifts.
Interested applicants are invited to send a detailed resume with recent photo stating present and expected salaries to:
The Human Resources Manager
AT & T Singapore Pte Ltd
83 Science Park Drive, #04-03/04 The Curie
Singapore 118258
Email: hr.att@ap.att.com
Website: www.att.com
Closing date: 2 October 2004
(only shortlisted candidates will be notified)
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