부탁드려요!!

[gmldms]

컨트리어 타이어에 헌터 레인 부츠를 주문했는데.주문일이 9월10일이였어뇨..

그니깐 20일이 지난 지금도 배송이 되지 않고 있습니다.

그레서 오늘 주문완료 메일을 보니 전 트래킹 번호가 없는거예요ㅜㅜ

로앨메일로 멀 보내라는데 도통 무슨 말인지 몰라서 답답합니다.

내용 점문 복사 합니다.도움부탇드려요!!ㅜㅜ

If your order is despatched over the weekend period (from Friday 5pm to Sunday 12am) your order will not be collected by DPD from our premises until Monday afternoon. This means the tracking number provided will not work until after this time.

BEFORE CONTACTING US PLEASE NOTE:
- ALL DELIVERY TIMES ARE ESTIMATES.

- THE TRACK-TRACE.COM SERVICE MAY NOT BE SUPPORTED IN SOME COUNTRIES.

- FOR UK CUSTOMERS PLEASE ALLOW UP TO 15 WORKING DAYS* FOR DELIVERY.

- FOR EUROPEAN CUSTOMERS PLEASE ALLOW UP TO 20 WORKING DAYS* FOR DELIVERY.

- FOR REST OF THE WORLD CUSTOMERS PLEASE ALLOW UP TO 25 WORKING DAYS* FOR DELIVERY.

(*Working days - Monday to Friday excluding public holidays)

If these delivery times are reached please contact us and we will do our utmost to assist you.

	ROYAL MAIL INFORMATION

Royal Mail Customer Service Numbers:
(UK Customers) 08457 740 740
(International Customers) 00448 457 740 740

Also, the Royal Mail website has a lot more information available; please visit this link below:
http://www.royalmail.com/

If you are unable to get further information from Royal Mail, please contact us by replying to this email and we will do our utmost to assist you.

ROYAL MAIL INFO FOR UK CUSTOMERS

UK Royal Mail Services Used by Country Attire:

TRACKED 48:	SPECIAL DELIVERY BEFORE 1PM
This is a trackable service and the tracking number will be shown above. Delivery time is around 2 days.	This is a trackable service and the tracking number will be shown above. Delivery is guaranteed by 1pm the next day working day.

To track your Royal Mail parcel go to: http://track.royalmail.com

ROYAL MAIL INFO FOR INTERNATIONAL CUSTOMERS

Worldwide Royal Mail Services Used by Country Attire:

AIRMAIL:	INTERNATIONAL SIGNED FOR
This is a non-trackable service and delivery times vary.	This is a trackable service and the tracking number will be shown above. International Signed-For parcels can only be tracked on the Royal Mail website until they leave the UK. The parcels are then passed to your national postal service.

TIP: For some countries you can track using the Royal Mail tracking number until the parcel is delivered. A great website for this is Track-Trace.com - see the link below:

http://www.track-trace.com/post

On this website you can enter the Royal Mail tracking number supplied above and then click 'Track with options'. This will then display the tracking results for the UK. To track the parcel in your country then click 'Select Country' on the top left of the page and choose your country.

	DPD INFORMATION

** Please note: a lot of the general tasks can be carried out online on the DPD website. Please see the links below. **

DPD customer service telephone numbers:
(UK Customers) 08445 560 560
(International Customers) 00448459 300 350

To find your local DPD depot please use this link: http://www.dpd.co.uk/utilapps/depotfinder/showForm.action

To track your DPD parcel go to: http://www.dpd.co.uk/tracking/tracking.do

Have you received a missed delivery calling card?	CLICK TO CHANGE DELIVERY DATE
Want to change your delivery to a different address?	CLICK TO CHANGE ADDRESS
Want to collect the parcel from your local DPD depot?	CLICK TO COLLECT FROM DEPOT
Want your parcel to be left with a neighbour or in a safe place?	CLICK TO SETUP SAFE PLACE

UK DPD Services Used by Country Attire:

EXPRESS PACK:	2 DAY SERVICE
This is a trackable service and the tracking number will be shown above. This is a next working day service..	This is a trackable service and the tracking number will be shown above. Delivery is usually 2 working days..

International DPD Services Used by Country Attire:

INTERNATIONAL CLASSIC:

This is a trackable service and the tracking number will be shown above. This is a 2-5 working day service.

You can check the exact delivery times to your country by clicking the link below:

Check Shipping Times to Your Country