전 세계로 날라다니는 nowing의 서보와 변속기...

한달전인가 이것저것 RC품들을 정리하다가 ERG-ZZ서보 하나랑 GM ASP변속기가 눈에 띄더군요. 구닥다리긴 하지만 만4천엔짜리 서보와 29만원짜리 최고급 변속기... 둘다 맛이 간 상태입니다. ASP는 랠리할때 잘 썼는데... AS를 보내자니 아는 곽사도 없고...또 보내봐야 기본 4달이니... 버리는셈 치고 제일 싼 항공 우편으로다가 한넘은 일본으로 한넘은 독일로 보냈습니다. 송료 총 4800원 들었죠. 4일만에 산와에서 연락이 왔더군요 우리는 개인상대 안한다...돈은 우째 줄꺼냐? 등등...상당히 친절했습니다. 몇번 메일이 오고가고 일단 수리비는 우송을 하기로 했습니다. 다까무라에게 견적서가 날라왔는데 케이스 갈고, 고치고 송료900엔이랑 해서 총 2000엔이 나왔습니다. 천엥짜리 두장을 기냥 에어메일봉투에 넣어서 보냈습니다. 헐...일주일도 안되어서리 EMS로 서보가 날라왔더군요... 그넘이 지금 TXT후륜에 들어가 있습니다. 일본쪽에서는 그 난리를 치는데도 독일에서는 멜한통 안오더군요... 닝길...중간에 날라갔던지 아님 이 쉐리들이 쌩깠던지 둘중하나다 생각하고 잊어버렸습니다. 제가 6월20일날 보냈거던요... 그런데 어제 먼 박스하나가 왔더군요. 울 사무실에 오는 우체부 양반이 영어만 적혀있으면 저한테로 가져옵니다. "이거 아저씨 거죠?" 받았더니 독일에서 온 ASP변속기 더군요... 역시 종이쪼가리 한장 안들어있고 그냥 내가 보낸 변속기만 달랑... 수리한 흔적 전혀없고... 다만 박스 옆구리에 "RETURNED FROM REPAIR" 라고 적혀있었습니다. 집에가서 조심스게 세팅을 하고 트리거 땡기니까...모터가 윙~~ 하고 돌더군요. 서보도 잘먹고... 요즘처럼 궁할때...저한테는 가뭄의 단비네요...헐... 수리비나 송료 보내라는 소리도 없고...월드컵때문에 그런가?^^ 여러분들도 혹시 외제 RC부품들 고장나서 돌아다니는거 있으면 본사로 한번 보내보세요. 영어 못해도 됩니다. 기냥...한줄만...REPAIR PLEASE 의외로 친절하게 대해줍니다. 수리비만 해결 하면요... =================================================================== 쪽팔리니만 콩글리시로 꾿꾿하게 해결하는 nowing의 모습을 보여드리겠습니다.영어 좀 되시는 분들 비웃지 마시길... 특히 저귤라님, 이하영님, 스타워즈 나인님... 6월20일 수리의뢰 메일 Dear SANWA. My name is Song Sang-hyun from south korea I send my ERG-ZZ survo I use zz with gm v12ESC and JR-R1 in MR4. (so I cut off servo ears) Now, It dosen't work I don't know why. Please repair this servo. Even if, old model but my favorate servo. (Now I use another erg-zz in TXT) I will pay the repair fee. If you receive my package, please mail me. Best Regards ---------------------------------------------------------------- 6월26일 일본에서 온 메일 Attention: Mr. Song Sang-hyun, Mr. Song, We acknowledge receipt of your ERG-ZZ servo for repair today. We will repair it and let you know the cost including the return postage. As soon as finish with our repair, we will let you know by e-mail. Please note in advance that we basically leave all of the repair at our agent in Korea, namely Tamiya Korea, If you have any repair please contact them for future repair. Also note that We can only accept the repair fee under Japanese Yen in Cash or full amount of repair cost by Bank transfer. We will not accept any bank cheque or money order. If you would arrange the Bank transfer you must arrange the full amount to be able to receive at our bank in another words, you must pay all the handling charge and negotiation cost by yourself. We thank you in advance for your kind understanding at this matter. Best regards, ------------------------------------------------------------------- nowing의 답장 Dear Mr.TAKAMURA Munekazu Thank you for mail I know what you mean, but if I request to tamiya korea it takes too much time.(about three or four months) This is the reason, I send directly. anyways, I have one question and one request. the question is "Can I pay the repair fee by credit card?" if not, I will request my friend who live in japan. and the request is "change the servo case" Again, Thank you for reply. Best regards, -------------------------------------------------------------------- 6월26일 다까무라의 답장 Dear Mr. Song, Regarding the payment, we cannot accept credit card as we have no account. We do not sell any product directly to the customer in Japan that is the reason, For the domestic repair, we normally arrange it with Collect by domestic courier services. And we do not accept any repair directly from foreign countries.So we can only accept Bank transfer or with Cash. Well, If you have friend in Japan who could send us the CASH to cover the repair cost, we certainly accept that payment terms. Thank you again for your kind understanding. Best regards, ------------------------------------------------------------------- 또 nowing의 답장 OK. Mr. TAKAMURA Munekazu I will pay by bank transfer or Cash. Let me know the repair expense(replace parts, shipping, etc.) AND PLEASE SEND ME THE SERVO JUST AIR PARCEL. Best regards, Song Sang-hyun -------------------------------------------------------------------- 6월27일 다까무라의 답장. Dear Mr. Song, OK, Understood, We will let you know. Best regards, TAKAMURA SANWA ---------------------------------------------------------------- 7월2일 다까무라 Dear Mr. Song, We would like to inform you that your repair has completed and return to you any time after receipt of your payment. Here are the charge for this repair Change of servo case & inspection fee: 1,100YEN Return Postage by EMS : 900YEN Total: 2,000YEN, Please send us Cash , I think this is the best way, As it will too much to arrange bank transfer. Upon receipt of your payment, we shall return the servo by EMS post. Best regards, ----------------------------------------------------------------- 7월3일 nowing Dear Mr.TAKAMURA I send repair fee(2,000yen) by air mail It will takes about a week maybe. and what's wrong my servo. you wrote just 'inspection fee' Best regards ------------------------------------------------------------------ 7월4일 다까무라 Dear Mr. Song, Regarding the problem you had with your servo, we suspect that one of the electric terminal part was loose from the circuit board due to the vibration or some other shock, we are not exactly sure why it happened. Therefore, we have re-solder the electric terminal to the circuit board. And now it works fine, We also checked Electric motor, but still in good condition so that we have not replaced it. No damage on servo gear was found, so we also not replaced them. Servo connector nor the wire Lead had no damage (outer check) so we did not change them. Sorry for the lack of information of the cause of your servo trouble. As soon as we receive your payment, we shall send the servo to you immediately. Best regards, -------------------------------------------------------------------- 7월4일 nowing thanks a lot for your kindly reply Have a nice day. ------------------------------------------------------------------- 7월8일 다까무라. Dear Mr. Song, Hello! Good morning. We acknowledge receipt of your payment 2,000Japanese Yen this morning. This is to inform you that we are returning your repaired servo by EMS post this afternoon Tracking number of this EMS receipt No. is as follows. EE463716521JP Thank you Best regards, ------------------------------------------------------------------- 7월10일 다까무라 Dear Mr. Song, You are welcome. KAM SA HAM NIDA (May be wrong spelling) Best regards, SANWA TAKAMURA -------------------------------------------------------------------- 7월10일 nowing I received zz right now. even if I don't test servo. thank you for your help. Best regards. =================================================================== 그리고 이건 gm에 보낸 수리의뢰 메일입니다. G.Muerdter GM-Racing Gmbh Postfach 1242 73220 Kirchhein / Teck Germany Dear GM. My name is Song Sang-hyun from south korea I send my ASP speedo. I use ASP with xx4 and ko 1013 servo. Now, It dosen't work I don't know why. Please repair this speedo. and I will pay the repair fee. If you receive my package, please mail me. Best Regards =================================================================== 콩글리시로 간단하게 45만원정도 굳혔네요...헐...