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출처: 여행사카페 원문보기 글쓴이: kenny
C. Abr. Celsius. See Celsius scale.
CAA. Civil Aeronautics Authority.
CAB. Civil Aeronautics Board. Absorbed into the DOT (Department of Transportation) in 1985.
cab. 1. A taxi. 2. The driver's compartment of a vehicle.
cabana. Sp. 1. A hotel room which is a separate building, typically near the beach or a pool. 2. A private changing room near a hotel beach or pool.
cabaret. 1. A type of entertainment performed in a club or restaurant, usually small-scale featuring singing and/or comedy sketches. 2. A club or restaurant offering such entertainment.
cabin. 1. The passenger compartment of an airplane. 2. A ship's stateroom. 3. A rustic hotel room separate from the main building.
cabin attendant. 1. A flight attendant. 2. A cabin steward.(기내승무원)
cabin steward. A ship's employee responsible for cleaning staterooms.(특실담당 승무원)
cable. 1. The heavy metal anchor chain on a ship. 2. Any thick rope used aboard a ship. 3. A text message sent by wire. A telegram.
cable car. 1. A trolley operated by underground cables. 2. An aerial tramway.
cable length. On ships, a distance of 600 feet (100 fathoms).
cablegram. An overseas telegram, specifically one transmitted by undersea cables.
cabotage. 1. Trade between two points in a country, usually prohibited to carriers of another nation. 2. The right to engage in such trade. See also freedom rights.
cabriolet. A one-seat, horse-drawn carriage.
cache. 1. A hiding place for supplies, as on a hiking trip, or any supplies so hidden. 2. Supplies suspended in the air to prevent animals from getting to them.
cachet. Fr. adj. Possessed of charm, allure, or attraction. Enjoying a good reputation.
caddy. A person who carries a golfer's clubs.
cafe. 1. Fr. and Sp. Coffee. 2. A small restaurant serving coffee. Sometimes with outdoor seating, as in "sidewalk cafe."
cafe au lait. Fr. Coffee with milk.
cafe noir. Fr. Black coffee.
CAI. Computer-assisted instruction.
call brand. Any brand of liquor that a customer must ask for by name in a restaurant; as opposed to more generic, less expensive house brands.
call sign. A code identifying a ship's radio.(항공기의 호출부호)
cambio. Sp. Literally, "change." By extension, a currency exchange bureau.(스페인의 환전소)
canal. An artificial inland waterway originally built to connect one body of water with another and allow commercial barge traffic. Now also used for recreational purposes.
canal barge. A vessel designed to carry freight on a canal, now often converted to passenger use for leisure cruising.
cancel. 1. To void, as a reservation. 2. To indicate an item has been processed, as a check.
cancellation clause. In a contract, a provision which allows for cancellation by one of the parties, usually upon payment of a penalty.
cancellation penalty. An amount deducted by a supplier from a refund of prepaid funds when a reservation is cancelled.
canoe. 1. n. A slender oared vessel of Native American origin. 2. v. To travel by or navigate a canoe.
canton. An administrative district in Switzerland or France.
capacity controlled. With limited space or seating at a specific price.
capacity dumping. The airline strategy of adding additional flights to a route in an attempt to drive a competitor out of business or off the route.
capital. The seat of government of a state, province, or country.
capitol. 1. A building housing and symbolizing a seat of government. 2. The decorative portion surmounting a column.
caps. See commission cap.
capstan. A device used aboard ships for winding ropes used in lifting cargo and other heavy weights.
capsule hotel. A Japanese lodging featuring small, coffin-like sleeping compartments. Often found near railway stations and usually accepting men only. Pronounced "capseru hoteru" in Japanese.
captain. 1. The commanding officer on a ship. 2. The pilot of an airplane.
car class. The specific size, style, and rental price of a rental car
car ferry. A ship transporting automobiles and passengers.
car for hire. Brit. A rental car.
caravan. 1. Brit. A mobile home or van. 2. A group traveling together. Typically, Arab merchants and their camels. 3. By extension, a convoy of vehicles traveling together, especially military vehicles.
card mill. Derogatory term for a travel agency that recruits outside salespeople with the lure of instant travel benefits said to be obtainable with the photo ID card the agency issues.
card-not-present transaction. Payment with a credit card when the customer and merchant are not in the same physical location, such as by mail, fax, or through a web site.
carfare. 1. Money given, as to an employee, to cover the cost of local transportation. 2. The fare charged on a municipal transportation system.
cargo. Freight carried by a ship or airplane.
cargo liner. A ship which transports freight. See also freighter.
carhop. A waiter or waitress at a drive-in restaurant, where people eat in their cars.
Caribbean Basin Initiative. A U.S. government program established in 1983 to promote economic growth in the region through lower tariffs.
carnet. A customs document authorizing the transport of a car or other motor vehicle from one country to another.
carnival. 1. U.S. A traveling show featuring rides, games of chance, and displays of oddities. 2. A celebration preceding Lent, celebrated most prominently in New Orleans and Rio de Janeiro. 3. By extension, any large party-like outdoor celebration.
carousel. 1. A circular amusement park ride, typically with wooden horses which go up and down. 2. A mechanized device at airports to which passenger baggage is delivered and on which it is displayed while awaiting pickup.
carrier. Any company which transports passengers or freight.
carrig. An Irish two-wheeled horse-drawn cart, often used for tourist excursions in scenic locales. Also called a jaunting car.
carrying capacity. The maximum number of people a destination can accommodate without endangering the ecology or the supporting infrastructure.
carry-on. A piece of luggage designed to be taken aboard an airplane and fit into the space allotted for such luggage.
baggage or luggage. Baggage which is carried aboard an airplane by the passenger, as opposed to being checked and carried in the hold.
cartographer. A person who creates maps.
cartography. The art and science of map-making.
CAS. Abr. Computer-assisted selling.
casbah. Traditionally, the old (or "native") quarter of a North African city.
cash advance. An amount given to an employee prior to a trip to cover anticipated cash outlays
cash bar. An arrangement at a party where guests must pay for their drinks.
cash method. An accounting system in which income and expenses are recorded at the actual time received or disbursed. See also accrual method.
cash stipend. An amount paid by some educational tour operators to tour organizers as compensation for signing up passengers over and above those needed to qualify for a free ticket for the organizer.
cashless cruising. A system in which all purchases made on a cruise ship are signed for, with the bill presented for payment, by cash or credit card, at the end of the cruise.
casino. A gambling establishment offering a variety of gaming choices
castaway. A person who has been shipwrecked.
casual courier. A person serving as an air courier on a one-time basis.
category. On a cruise ship, a class of cabin or fare level
caveat emptor. Lat. Literally, let the buyer beware
cay. A small island. A term used primarily in the Caribbean and pronounced "key."
CBBG. CRS. Cabin baggage
CBI. Abr. Computer-based instruction
CBN. CRS. Cabin.
CCAR. CRS. Compact car.
CCRN. CRS. Credit card return notice
CCS. CRS. Change segment status.
CCTE. Abr. Certified Corporate Travel Executive
CCTV. Closed circuit television
CDC. Centers for Disease Control and Prevention
CD-ROM. Abr. Compact disc, read-only memory. A high-density storage medium for computer programs and data.
CDT. Central Daylight Time.
CDW. Collision Damage Waiver
ceiling. 1. The altitude of the lowest clouds. 2. The upper limit of operation of an aircraft. 3. By extension, any limit, as on expenditures
Celsius scale. The metric scale for measuring temperature in which zero is the freezing point of water and 100 is the boiling point. Used in most countries of the world instead of the Fahrenheit scale.
central reservation office. Location at which reservations are taken for a chain or group of hotels, car rental agencies, etc.
centralization. The process of consolidating certain types of activities or decision making in one place, as opposed to spreading them across corporate divisions or geographical locations.
centralized billing. A system in which a travel agent sends a single bill for travel by several or many people, as when a corporation is billed once for travel by all its employees.
Centralized Commissions. A system in which a supplier such as a hotel chain sends commission payments from a central office, rather than having individual properties pay commissions separately
centralized payment plan. See centralized commissions.
CEO. Chief Executive Officer.
certification. A document attesting that a person or organization meets minimum standards or qualifications in a specified area. Usually issued by an organization with recognized expertise in the area.
certified mail. A premium category of mail delivery which provides proof of receipt by the addressee. Notifications required by contract are often sent certified mail, as are airline tickets.
Certified Niche Specialist (CNS). One who has taken a course in the areas of either Mature Adult, Family, or Special Interest Travel administered by the American Society of Travel Agents.
Certified Travel Counselor (CTC). One who has passed a series of rigorous tests of professional competency administered by the Travel Institute, formerly known as the Institute of Certified Travel Agents.
CFCs. Chlorofluorocarbons, chemical compounds found in aerosol spray cans, refrigerators, air conditioners, and styrofoam cups among other products. In their gaseous forms they are said to be responsible for the depletion of the ozone layer.
CFMD. GDS. Confirmed.
CFO. Abr. Chief Financial Officer.
CFY. GDS. Clarify.
CH. 1. GDS. Child. 2. Abr. Charter
CHA. Caribbean Hotel Association.
chain. 1. A group of hotels, or other businesses, sharing a common name and ownership. 2. A group of islands.
chair. 1. n. The gender-neutral version of "chairman." The head of a committee or similar group. 2. v. To head such a group.
chair lift. A motor-driven cable from which hang chair-like seats for passengers. Typically found at ski resorts and used to transport people up steep inclines.
chalet. 1. A style of house associated with the ski regions of Europe. 2. By extension, any accommodation at a ski or mountain resort, especially if detached from the main building.
Chamber of Commerse. An association of businesses in a city, region, or state, devoted in part to promoting the business interests of its members. Chambers of commerce are often active in promoting tourism to their areas.
chambermaid. In hotels, a woman who cleans the rooms
change of equipment. A change of aircraft that occurs without a change in the flight number.
change of gauge. See change of equipment
channel. 1. A designated passage in a harbor, often dredged to allow safe passage of ships. Any navigable ship route. 2. A relatively narrow sea lane between two land masses, as in the English Channel.
channel-based pricing. A system in which the amount charged for a product or service differs according to the means of delivery. For example, a GDS company might charge airlines a lower per-segment fee to encourage use of a specific electronic booking tool.
charge d'affaires. Fr. A diplomatic rank below ambassador but accredited to the host government. The charge d'affaires often handles embassy business in the ambassador's absence
chargeback. An amount of money deducted from monies otherwise due a merchant from a credit card company to cover the amount of disallowed charges.(신용카드사로 부터 돌려받는 차감액, 미승인비용 발생시)
chart. 1. n. A "map" of coastal or open waters, showing depths and hazards, used for navigation. 2. v. To plan, as to chart a course. 3. n. A graphical display of information or statistics.
charter. 1. v. To lease an aircraft or other mode of transport for the use of a group. 2. n. Any craft so used or any trip taken by such means. 3. n. A written document setting forth the governing principles of a group or organization.
chateau. A palatial European residence, sometimes remodeled as a hotel. Sometimes used of a hotel that is built in such a style.
chauffeur. A hired driver, usually of a limousine.(운전수)
check. v. To place in the care of another, usually a carrier (qv), for retrieval at a later time upon presentation of a receipt, as in "to check luggage."
checked baggage. Baggage which a traveler has given over to the care of the carrier or other responsible party. An important distinction when liability for loss or damage is to be determined. See also unchecked baggage.
checker. 1. A person who receives baggage, coats, or other items to be checked. 2. Cap. A roomy make of New York taxicab, now obsolete
check-in. A procedure whereby a hotel guest or airline passenger is registered as having arrived. Check-in may require the presentation of payment, reservations, or other documentation or identification.
check-in time. 1. In hotels, the earliest time at which a room will be available. 2. At airline terminals, the latest time at which a passenger may arrive for the flight without risk of losing his seat.
check-out. A procedure whereby a hotel guest formally leaves the hotel and settles his or her bill.
check-out time. In hotels, the latest time a guest may leave without being charged for another night's lodging.
checkpoint. A place on a road or at a terminal at which vehicles or people are stopped for inspection.
chevron setup. In a meeting, an arrangement in which chairs are aligned in a "V" along a central aisle.
child. In the travel industry, a designation used to determine fares and other rates. The precise definition varies from carrier to carrier and hotel to hotel. Generally, a "child" is at least two years old, as opposed to an "infant" (qv) who is younger. The upper limit can be anywhere from 11 to 18 years of age.
chit. A piece of paper or voucher which can be exchanged for food, drink, or other amenities. A raincheck.
CHNG. GDS. Change
CHNT. GDS. Change name to
CHRIE. Council on Hotel, Restaurant, and Institutional Education.
chronological order. Arranged in sequence by time of occurrence.
chronology. A list of events in their order of occurrence
chronometer. Any instrument that measures time. A watch.
CHTR. GDS. Charter.
Chunnel. Slang. Nickname for the railway tunnel beneath the English Channel linking Britain and France.
churning. The practice of repeatedly making the same booking in a GDS to avoid the 24-hour ticketing deadline
ciao. It. Word for both hello and good-bye.
CIEE. Council on International Educational Exchange.
Cinco de Mayo. Sp. Fifth of May, Mexican independence day.
circle trip. Any trip that involves more than one destination, returning to the point of departure, as opposed to a "round trip".
circle trip minimum. The lowest allowable fare for a circle trip, which cannot be less than any round trip fare between any two cities on the itinerary.
circumnavigate. To sail around, as an island or the world.
CIS. Abr. Confederation of Independent States(독립국가연합)
citadel. A fort in a city used for the city's defense.
CITC. Canadian Institute of Travel Counselors
city break . Brit. A short package holiday to a major urban destination, typically including hotel accommodations and, often, transportation.
city codes. Three-letter codes used to uniquely identify cities and/or their airports.
city pair. In airline bookings, the departure and arrival cities on an itinerary. The number of city pairs served by an airline is sometimes used as a measure of its size.
city terminal. See city ticket office.
city ticket office. An airline sales and ticketing office located anywhere other than the airport
city-wide. n. In the meetings industry, a convention or event so large that it will use many hotels and multiple venues. Also use as an adjective.
civil aviation. Any flight activity conducted by the private sector, as opposed to military aviation.
civil law. The law regulating non-criminal activities between and among individuals and corporations
claim check. The receipt or stub, usually numbered, issued to a passenger for his or her luggage.
claim PNR booking. A booking that occurs when a travel agency issues a ticket for a reservation made by the passenger and entered into the GDS by the airline reservationist.
Class I to VI . A classification system used to rate the difficulty of rapids in whitewater rafting. The higher the Roman numeral, the more difficult it is to negotiate the rapid.
class of service. 1. The level of amenities provided in a travel product. 2. A semi-arbitrary division determined by the fare paid, as in the multiple "classes" offered in coach by an airline. 3. An alphanumerical code indicating either (1) or (2), above
clearance. 1. Permission, as for an airplane to take off. 2. The height of a bridge or overpass. 3. The distance between the highest point on a vessel and a bridge.
CLIA. Cruise Lines International Association
client. A term used for a customer, usually to indicate an on-going relationship.
climate. The prevailing weather conditions in a geographical region
close. 1. v. To finalize or complete a sale. 2. v. To ask a closing question. 3. n. Brit. A dead-end street.
closed dates. Dates on which travel or hotel rooms are unavailable due to prior sale or booking.
closing question. Any question that requires the client to make a commitment or decision that leads them closer to making a purchase.
club car. A car on a train serving liquor and refreshments.
club floor. In a hotel, a separate floor providing a higher level of service and security for a premium price. Also called Concierge Floor or Level.
clustering. In the hotel industry, a business strategy in which a number of properties are located in the same geographic area.
CMP. Abr. 1. Certified Meeting Professional. 2. Complete meeting package.
CNL. GDS. Cancel.
CNS. Abr. Certified Niche Specialist
coach. 1. The economy class on an airline. Also referred to as "economy" or "tourist." 2. The section of the plane designated for this class of passenger. 3. A motorcoach.
coaching inns. Small hotels, often of historic significance, that were originally stops along a stagecoach route; more common in Europe.
coastal cruise. A journey on a cruise ship that stays close to shore, as opposed to one that visits several islands or crosses significant distances of open water.
COC. GDS. Country of commencement (i.e. where travel begins).
cockpit. The pilot's compartment in a plane(항공기의 조종실)
COD. Abr. Cash on delivery.
code sharing. An agreement whereby airlines permit the use of their GDS code in the flight schedule displays of other airlines.
cog railway. A railway system, usually used on short, very steep grades, in which a series of teeth on the rail mesh with the vehicle to insure traction.
co-host carrier. An airline that pays another to display its flights on a GDS.
COLA. Abr. 1. Cost of living allowance. 2. Cost of living adjustment.
cold call. A sales call to a prospective client with whom you have no prior contact.(사전연락없이 고객에게 찾아가는 영업방문)
cold wave. A period of abnormally cold weather.
collision damage waiver. Daily insurance which covers damage to a rental car.
colors. The flag or ensign flown from the mast or stern of a ship.
COMM. GDS. Commission
commercial agency. A travel agency that specializes in corporate travel.
commercial airline. An airline that carries passengers.
Commercial Sabre. Term used to distinguish the full version of the Sabre?? GDS from Eaasy Sabre??, a simplified version.
commission. 1. A percentage of a sale price paid to a salesperson as payment for making a sale. 2. An official investigative body. 3. v. To contract for the production of something, as to commission a work of art.
commission cap. The maximum dollar amount an airline, or other supplier, will pay as commission regardless of the actual price of the ticket or the standard commission rate.
commission split. An agreed upon division of commission income between two entities, such as a travel agency and an outside salesperson.
commissionable. Denoting the portion of total cost on which a travel agent can receive a commission.
commode. A portable toilet, usually one containing a removable bed pan or other receptacle.
common carrier. Any company engaged in the transport of people or goods for profit
common law. Unwritten law which has become generally accepted by the formal legal system through long-standing practice.
Common Market. Obsolete term for the European Economic Community.
common rated. Describing two identical fares to geographically close destinations.
commonwealth. A political entity with representative government. A voluntary association of sovereign states.
commuter. 1. n. A person who travels to work each day. 2. adj. Used to describe short-haul airlines.
comp. Slang. A free ticket or other complimentary extra.(무료티켓)
comp rooms. Free rooms provided to a group of hotel guests based on total occupancy by the group.(단체에게 제공되는 무료객실)
companionway. A stairway connecting two decks on a ship.
compartment. A distinct section on a railroad car, airplane, ship, or other vehicle.(철도나 항공기의 짐보관함)
compass. A magnetic device used to determine direction aboard ship.(나침반)
computer virus. A malicious and destructive program designed to be passed unwittingly from machine to machine via floppy disks, downloading, or other means.
computerized reservation system. Any of several proprietary computer systems allowing real-time access to airline fares, schedules, and seating availability and offering the capability of booking reservations and generating tickets. Now increasingly called a global distribution system (GDS).
complimentary. Free. Without charge.(무료)
concentrated hub. An airport where a single airline controls most of the passenger capacity.
concession. A shop or other place of business within a larger area, such as an airport or cruise ship, which has paid a fee in exchange for exclusivity.
concierge. A hotel employee charged with providing advice and additional services to the guests.
concierge level. See club floor.
Concorde. The supersonic jet jointly developed by Britain and France, now out of service.
concourse. 1. A public area in an airport. 2. The section of the airport containing the gates.
COND. GDS. Conditional.
conditional fare. A fare which guarantees passage on the next available flight if the flight for which the ticket was purchased is full
Conditions of Carriage. The fine print attached to an airline ticket; in effect, a contract that is heavily weighted in favor of the airline and to which the passenger ostensibly "agrees" as a condition of purchasing the ticket. Sometimes called "General Conditions of Carriage." See also adhesion contract.
condo. Short for condominium.
condo vacation. A travel product featuring lodging in a condominium, typically one in a resort area, and providing additional amenities such as pools, tennis courts, golf courses, and so forth.
condominium. A form of ownership of real estate. In travel, generally used to refer to accommodations that are similar to or identical to furnished, private apartments or townhouses and which are available for rent by the day or week. Such properties are frequently rented out when the owner is not present. See also time share.
conductor. 1. A railway employee who collects tickets on board. 2. The person nominally in charge of a tour group. 3. The director of a symphony orchestra.
conductor's ticket. On a cruise ship, a free ticket awarded based on the size of a group booking. The ticket can be used by the travel agent who put the group together or given to a person in the group who was instrumental in making the booking happen.
Confederation of Independent States (CIS). The now independent satellite states of the former Soviet Union.
conference. A hotel-like property designed specifically for hosting conventions and meetings.
confidential tariff. Wholesale rates intended for markup to retail pricing.
configuration. Arrangement or layout, as of an airplane's interior
confirmation. The official acceptance of a booking by the supplier
confirmation number. An alphanumeric code used to identify and document a booking.
confiscate. Take away or seize, as contraband goods
congress. Another term for convention, used most frequently in Europe.
conjunction tickets. Two or more tickets used on a single itinerary
connecting flight. A flight that requires a passenger to change from one plane to another. See also connection.
connecting rooms. Hotel rooms which are next to each other and have a connecting door, in addition to the doors which give out onto the hallway.
connection. A stop on a journey that requires a change of planes or other mode of transportation. See also connecting flight.
consent decree. A legal document whereby the target of a government lawsuit ends the suit by agreeing to take or refrain from specific actions specified in the decree
consignment. 1. An arrangement whereby a supplier allots merchandise to a retailer who needs pay for it only upon sale. 2. Goods allotted under such an arrangement.
consolidation. 1. A business tactic in which a company concentrates its purchases with fewer suppliers to effect cost savings. 2. The process in which an industry comes to be served by fewer and fewer suppliers as companies merge or succumb to bankruptcy and competitive pressures; the airline industry is a prime example.
consolidator. A company or individual who negotiates bulk contracts with an airline (or other travel supplier) and sells that space to the general public, usually at a discount.
consortium. A group of companies that enter into a voluntary association to share resources in order to gain a market advantage. In travel, usually used to refer to groups of suppliers that offer higher commissions and other incentives to travel agencies that enter into "preferred supplier" relationships with them.
construction fare. A round-the-world fare created by a specialist, usually a consolidator, by stitching together a series of one way fares on a number of airlines. See also, alliance fare.
Consular Information Sheet. One of a series of publications of the United States Department of State, providing essential travel information for each of the world's countries.
consulate. A subsidiary office of a foreign government, usually in a location other than the host nation's capital. Consulates typically handle visa applications and other business affairs of the foreign government.
consultant. An expert in a particular field who provides technical and other forms of assistance to companies on a fee basis.
continental breakfast. A breakfast of rolls, fruit and coffee or tea. Often provided on a complimentary basis by hotels and motels.
continental code. International Morse code.
continental plan. A hotel rate that includes a continental breakfast
contour map. A map showing gradations in altitude.(등고선표시 지도)
contraband. Merchandise or substances which are illegal to import or export.(밀수품)
contract. A legal and enforceable agreement between two or more parties.
contract of carriage. The small print on the passenger's coupon of an airline ticket detailing the legal relationship, rights, and liabilities of the passenger and the carrier.
control tower. A central, raised operational center which supervises and directs all traffic into and out of an airport.
CONV. GDS. Convertible (car).
convention. A gathering of professionals or others to discuss matters of common interest.
conventioneer. A person participating in a convention.
climate. 1. In the hotel industry, the change of a property from one brand to another. 2. The process of switching from one vendor to another. See also convert.
conversion agency. A formerly independent travel agency that has joined a chain. Typically, the conversion agency's name will be changed to or blended with the name of the chain.
conversion payment. A fee paid by a travel agency to a consortium upon joining.
conversion rate. The rate at which one currency is exchanged for another.
convert. v. 1. To switch vendors, as when an agency moves from one GDS to another. 2. To convince a customer to switch vendors.
converter. An electrical device which allows appliances designed for one type of current to be used with another.
convoy. 1. n. A group of ships (or other vehicles) traveling together, usually for purposes of mutual safety or defense. 2. v. To accompany or lead a group of vehicles to assure safe passage(호송, 호위)
COO. Abr. Chief Operating Officer
cooperative. A group of individuals or organizations that have joined together, usually to increase their buying or negotiating power
Coordinated Universal Time. A highly precise worldwide time system using atomic clocks. Abbreviated UTC.
cork charge, corkage. A fee charged by a restaurant for opening a bottle of wine, especially one not purchased on the premises.(외부에서 지참해온 주류에 부과하는 비용)
corporate agency. 1. A travel agency physically located on the premises of a corporation which it services. 2. A travel agency that specializes in corporate clients.
corporate apartment. A condominium owned by a corporation for the exclusive use of its employees and guests.
corporate rate. 1. A lower hotel rate negotiated by a specific corporation for the use of its employees and guests. 2. A rate extended by a hotel to all business travelers.
corporate travel manager. A middle management position. Corporate travel managers are tasked with setting corporate travel policy and standardizing and overseeing all travel by corporate employees on company business. Many corporate travel managers function as in-house travel agents.
cost of living allowance. An additional sum provided to a corporate employee to offset higher prices in certain countries or cities.
cost of living adjustment. The percentage by which Social Security recipients' monthly benefits are increased each year to adjust for increases in the cost of living. Intended to ensure that beneficiaries don't lose purchasing power due to inflation.
cost-reimbursable contractor. A person or company working as an independent contractor for a governmental agency, whose costs, including travel, are reimbursed by the contracting agency.
cot. 1. Abr. Cottage. 2. A small folding bed used to provide additional sleeping space in a hotel room.
coterminous. Sharing a common boundary.
couchette. Fr. A sleeping compartment on a train with up to six beds(기차의 침대칸)
counterfeit. 1. adj. False, forged. 2. n. An illegal copy, as of paper currency.(위조품)
country of registry. The nation in which a ship's ownership is formally registered. The country of registry need not reflect the nationality of the crew or the cruise area in which the ship operates and is often chosen for tax reasons.
coup d'etat. Fr. The usually quick overthrow of a country's government, typically by assassination or forcible removal from office of the top leaders.
coupon. 1. The portion of an airline ticket collected from the passenger at the time of boarding. 2. A pre-paid voucher which can be exchanged for certain specified goods or services, as a hotel room. 3. Any printed voucher providing for free or reduced cost services or goods.
coupon broker. A person or company that buys and resells airline frequent flyer awards in contravention of airline regulations
courier. 1. Any person who accompanies cargo or hand-delivered documents. 2. Brit. A guide or tour escort. see also, air courier. (서류송달회사, 투어에스코트(영))
course. The direction in which a ship or plane is headed. Expressed in degrees of the compass.
courtesy room . A room in a hotel (or elsewhere) made available to guests for a short period of time at no additional charge. For example, a beach resort might provide a courtesy room to guests who checked out in the morning so they can shower and change in the afternoon after a day at the beach.
cover charge. An admission charge, especially to a nightclub or cabaret.(유흥장소의 입장료)
cover letter. A business letter which accompanies other documents or goods and explains the contents and purpose of what is being sent.
CP. GDS. Continental plan
CPM. Abr. Cost per thousand
CPU. Abr. Central processing unit. Your computer's "brain."
CR. GDS. Change record
credit memo. An informal document indicating that one company has a specific dollar amount credit with another, typically as a result of overpayment.
crew. All the members of the staff of a ship, airplane, or other form of transportation.
crew to passenger ratio. The number of passengers on a cruise ship divided by the number of crew members. In theory, the lower the number, the higher the level of service
CRN. GDS. Cash refund notice.
croak fare. Slang. An airline's bereavement fare (qv) or other fare based on compassionate reasons. The implication is that one has to die to qualify for the fare.
cross-border ticketing. Writing a ticket in such a way that it appears that the travel commences in a different country than is actually the case. Used to take advantage of lower fare structures.
crossing. A cruise journey across an ocean.
Crown Colony. Brit. A colonial territory over which Great Britain still exerts some degree of direct control.
crow's nest. A lookout's station at the top of a ship's highest mast.
CRS. Abr. Computerized reservation system
CRT. Abr. Cathode ray tube. The screen of a computer.
cruise. In the travel industry, any ocean, river or lake voyage undertaken for pleasure.
cruise broker. Term used for a travel agent or other person who specializes in the sale of last-minute cruise berths.
cruise director. The person on a cruise ship charged with ensuring the enjoyment of all the passengers
cruise fare. The actual cost of a cruise, excluding any extras, such as port taxes and gratuities.
cruise host. A gentleman recruited by the cruise ship, and usually traveling at a reduced cost, to serve as a dancing and social partner for single ladies on the cruise.
cruise line. A company that maintains a fleet of cruise ships and markets cruises to the public.
cruise ship. A seagoing vessel designed to carry passengers on leisure voyages.
cruise to nowhere. A cruise, typically of short duration and with an emphasis on partying and gambling, with no ports of call.
cruise-only agency. A travel agency that specializes primarily or entirely in marketing cruise vacations. Such agencies typically do not have an ARC appointment, but may be members of CLIA or NACOA.
cruising area. The general geographic location in which a cruise ship operates.
CSM. Abr. Convention services manager.
CSML. GDS. Child's meal.
CST. 1. Abr. Central Standard Time. 2. California Seller of Travel
CT. GDS. 1. Circle trip. 2. Central time.
CTC. 1. Abr. Certified Travel Counselor. 2. GDS. Contact
CTCA. GDS. Contact's address
CTCB. GDS. Contact's business phone
CTCH. GDS. Contact's home phone
CTD. Abr. Corporate Travel Department
CTG. GDS. Cottage.
CTIP. Coalition for Travel Industry Parity
CTM. 1. GDS. Circle trip minimum. 2. Abr. Consolidated tour manu
CTO. 1. GDS. City ticket office. 2. Caribbean Tourism Organization
cultural tourism. Travel to experience the arts or history of a location or travel to immerse oneself in the language, society, or culture of a region.
culture shock. The state of being overwhelmed by the differences in customs and behavior in a foreign place.
curator. The person in charge of one or more of a museum's collections.
curbside check in. A service that allows passengers to check their bags and/or get seat assignments outside a terminal building. Most common at airports.(공항에서 청사밖에서 행사는 체크인수속)
curfew. A police or military regulation requiring people to be off the streets during a certain period, generally at night.(통행금지)
currency adjustment. A discontinued method of figuring fares in local currency using fare construction units.
currency restriction. Any rule or law imposed by a country to regulate the flow of currency into or out of its territory.
customer-activated ticketing. A vending machine that allows passengers to purchase airline tickets with a credit card.
customs. 1. A government agency which monitors the flow of goods, commodities, and substances into and from its territory and levies fees, fines, and other charges according to posted regulations. 2. The inspection area maintained by such an agency at an airport or other port of entry.
customs declaration. A form completed by an arriving passenger on which are listed the dutiable goods being imported.
customs duty. See duty.
customs user fee. A fee added to international airline tickets to benefit the U.S. customs service.
cut-off date. A date beyond which an offer, fare, request, or availability will no longer apply or be honored.
CV. Abr. Container vessel
CVB. Abr. Convention and Visitors Bureau
CVR. Abr. Cockpit voice recorder.
CWGN. GDS. Compact station wagon
CWO. Abr. Cash with order.
CYBA. Charter Yacht Brokers Association.
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CAB(Civil Aeronautics Board) : 미국의 민간항공위원회를 말한다.
CAB(Civil Aviation Bureau) : 항공 국을 말한다.
Cabin Crew : 기내에서 여객의 서비스를 담당하는 직원을 말한다.
Cabin Service : 항공기내에서의 각종 서비스를 말한다.
Cabotage : 한 국가영토내의 상업적인 운송규제를 말한다.
Cafeteria : 셀프서비스 식당의 대표적인 것으로 손님 스스로 진열되어 있는 음식을 선택하여 그 음식 값만 지급하고 가져다먹는 형식으로 인구가 많은 도시나 산업기관에 이런 식당이 편리하다.
Camp On : 호텔에서 객실 또는 구내의 각 부서로 전화연결 시 통화중일 때 캠프 온을 작동하고 잠시 기다리도록 하면 통화 중이던 전화가 끝났을 때 자동적으로 연결되어 통화할 수 있는 시스템을 말한다.
Campaign : 여행사나 항공사에서 특별한 상품을 판매할 때 쓰인다.
Cancellation Charge : 예약취소에 따라 손님이 지급하는 비용을 말한다.
Captain : 운항 중 필요한 모든 상황을 파악하여 그 항공기의 안전운항은 물론 승객, 승무원의 안전을 위한 절대적인 권항과 책임을 가지고 있는 기내 최고책임자로서 기장이라고 말한다.
Car Sleeper Train : 자동차와 여행자를 동시에 실어 나르는 열차를 말한다.
Cargo Agent : 항공사를 대리하여 송화인으로부터 화물을 접수하고 화물운송량을 발급하여 운송료를 받도록 허가된 대리점으로 항공사로부터 일정한 수수료를 지급 받는다.
Cargo Compartment : 항공기의 수화실을 말하며 화물전용기에서는 상부 화물실과 하부 화물실을 가리키며, 여객기에서는 객실하층에 설치되어 있는 상부 화물실을 말한다.
Cargo : 항공사에서 화물을 말한다.
Carrier Open Ticket : 여행자가 출발할 때에는 대한항공을 이용했으나 돌아올 때는 아시아나항공 등으로도 올 수 있는 항공권을 말한다.
Carrier : 항공회사를 말한다.
Carrying Capacity : 관광지의 수용력을 말한다.
Cart : 호텔에서 이동식탁을 말한다.
Cash Agent : 항공회사에서 항공권을 배부 받지 못한 대리점으로서 현금과 교환으로 항공권을 수렴하여 여행자에게 판매하는 현금교환대리점을 말한다.
Cash Bar : 호텔에서 손님이 술값을 현금으로 지급하는 연회장내의 임시 바를 말한다.
Cash Out : 호텔 캐셔가 수행하는 이 절차는 근무 종료 시 당일의 업무를 마감하여 금액 확인 및 결산을 보고하고 직무를 마치는 것을 말한다.
Catering : 파티나 음식서비스를 위하여 식료, 테이블, 의자 기물 등을 고객의 가정이나 특정장소로 출장서비스를 하는 것을 말한다.
Catering : 항공기에 식품류를 조달 및 탑재하는 것을 말한다.
CC TV(Closed Circuit Television) : 폐쇄회로 텔레비전을 말한다.
CCA(Caribbean Cruise Association) : 카리브 해 크루즈협회를 말한다.
CCA(Convention on International Civil Aviation) : 국제항공운수협정을 말한다.
CD(Cut off Date) : 호텔에서 예약자가 행사를 하기로 약정한 지정된 날짜를 말한다.
Certification of performance : 선박의 바다 항해허가서를 말한다.
Chambermaid(=Housemaid) : 호텔의 객실담당 여종업원을 말한다.
Charter Flight : 항공사에서 고객의 요청에 의해서 Deposit을 하여 항공사로부터 비행기를 대절하는 전세항공기를 말한다.
Check In : 공항의 탑승수속, 호텔의 숙박수속을 말한다.
Chef : 호텔이나 식당의 주방장을 말한다.
Child Fare : 항공사에서 유아운임으로 만 2세 이상 만 12세 미만의 승객에게 적용되는 국제선 항공운임을 말한다.
Children's Plaly Room : 공항 내에 마련되어져 있는 어린이 놀이터를 말한다.
Cigar Stand : 공항이나 호텔 내의 담배판매대를 말한다.
CIQ(Customs Immigration Quarantine) : 해외 출/입국 때 승객 및 수화물에 대한 정부기관의 확인 및 관리절차로 세관, 법무부, 검역의 첫 글자로 세관, 출입국관리. 검역을 말한다.
City Excursion : 여행자의 시내구경 또는 시내여행으로 City Sightseeing 이라고도 한다.
City package : 도시를 관광하는 패키지 투어로 여행사가 운송수단, 숙박, 관광을 모두 알선함을 말한다.
City Tour : 도시 관광으로 대개 자동차로 이동하며 가이드가 안내함을 말한다.
Claim Check : 물건을 맡겼을 때 인수증으로 Check 또는 Claim Tag라고도 말한다.
Class : 항공사에서 항공좌석의 등급을 말한다.
Client : 고객을 말한다.
Cloak Room : 호텔에서 숙박 객 이외의 손님의 휴대품을 맡아 두는 곳으로 현관부근, 식당, 연회장 입구 등에 설치되어있다.
Closed Dates (=Full Date, Full House) : 호텔에서 객실이 모두 만실이어서 판매가 불가능한 일자를 말한다.
CMP(Custom Made Package) : 고객참여형 관광 상품을 말한다.
Co-Pilot(=First officer) : 비행 중 기장을 보좌하며 기장의 업무를 대행하는 조종사로서 비행업무 중 항상 기장의 조작을 주시하고 항공교통의 관계 기관과의 무선교신을 담당하며, 기장의 조작이 안전운항에 영향을 줄 정도로 위협하다고 판단될 때는 시정을 건의하여 항공기의 안전운항을 위해 기장을 보좌하는 부기장을 말한다.
Company Account : 항공회사가 지상에서 여행자의 숙박비등을 부담하는 것을 말한다.
Complaint : 손님의 불편사항을 말한다.
Complimentary on Food : 호텔에서 무료제공음식을 말한다.
Complimentary on Room : 호텔에서 고객에게 객실만을 무료로 제공하는 것을 말한다.
Complimentary Service : 항공사에서 통과여객에 대하여 지상에서 머무르는 시간 동안에 무료로 제공하는 우대서비스를 말한다.
Complimentary : 호텔에서 손님에게 객실 및 식음료를 접대 및 판매촉진을 위해서 무료로
제공하는 것을 말한다.
Concierge : 여성, 남성의 Door Keeper이다.
Conditions of Carriage : 운송약관을 말하며, 항공권 발행에 의하여 여행자와 항공사간에 체결한 계약이며, 여행자와 운송 항공회사가 된다.
Condominium hotel : 공동단위로 소유권이 되어 있으면서 개인이 일부 또는 전부를 이용하게 되는 호텔을 말한다.
Condominium : 미국의 분양 아파트로 주로 리조트에 건설되어 있는 숙박시설로서 레저시설을 갖추고 있다.
Conductor Free : 호텔에서 일정한 수의 객실을 사용하는 단체 고객중 한사람에게 무료로 객실을 제공하는 것을 말한다.
Conference Call : 외부에서 걸려온 전화로 객실 또는 구내 각 부서로 연결해서 통화할 때 사용되는 통화로서 세 사람 이상의 통화가 한번에 가능한 것을 말한다.
Conference Center : 큰 회의장을 갖춘 건물을 말한다.
Confirmation Slip : 확정서, 예약확인을 증명하는 문서를 말한다.
Confirmed Reserved Space : 예약 장소 확인을 말한다.
Confirmed Ticket : 항공사에서 예약 확정된 항공권을 말한다.
Conjunction Itinerary : 여행전체가 연결되어 있는 일정을 말한다.
Conjunction Ticket : 한 권의 항공권의 기입 가능한 구간은 4개구간이므로 그 이상의 구간을 여행할 때에는 한 권 이상의 항공권으로 분할하여 기입한다. 이들은 일련의 항공권을 말하며, 각각의 항공권 상에 다른 항공사의 항공권 번호를 기입하는 것을 말한다.
Connecting Flight : 연결항공편, 여행 중 비행기를 갈아타게 됨을 말한다.
Connecting passenger : 연결 승객, 여행 중간지점에서 한 항공편에서 내려서 다른 항공편으로 갈아타는 승객을 말한다.
Connecting point : 공항에서 항공기와 항공기간에 연결되는 연결지점을 말한다.
Connecting Room : 호텔의 객실과 객실 사이에 연결된 문이 있으며 서로 열쇠가 없이 객실 내에서 드나들 수가 있어 가족여행이나 단체여행에 편리한 여행을 말한다.
Connection Time Interval : 여객의 여정에 연결편이 있을 때 연결지점에 도착하여 다음 목적지까지 가기 위한 연결항공편을 갈아타는데 필요한 시간을 말한다.
Consul General : 총영사를 말한다.
Consulate : 비자를 발급 받을 수 있는 기관으로 영사관을 말한다.
Consul : 비자를 발급해 주는 사람으로 영사를 말한다.
Contractor : 계약자 또는 하청업자를 말한다.
Cork Age Charge : 호텔에서 손님이 식당이나 연회장 이용시 술을 별도로 가져 올 경우 글라스, 얼음 등을 서비스로 제공해주고 판매가의 30~50%정도를 받는 요금을 말한다.
Courier : 직업적인 여행, 수행원을 말한다.
CP(Continental Plan) : 유럽에서 일반적으로 사용되는 제도로 객실요금에 아침식사대만 포함되어 있는 요금 지급방식을 말한다.
Credit Limit : 신용한도를 말한다.
Crew : 항공사에서 승무원을 말한다.
CRS(Computer Reservation System) : 항공사가 사용하는 예약전산시스템으로 단순예약기록의 수록/ 관리뿐만 아니라 각종 여행정보의 자료를 수록하여 정확하고 광범위한 대 고객 서비스를 가능케 해주며 항공사 수입을 극대화시킬 수 있는 컴퓨터 예약시스템을 말한다.
CRT(Cathode Ray Tube) : 컴퓨터에 연결되어 있는 전산장비의 일종으로 TV와 같은 화면과 타자판으로 구성되어 있으며, 메인 컴퓨터에 저장되어 있는 정보를 즉시 디스플레이 해보거나 필요시 Input도 할 수 있는 것을 말한다.
CT(Circle Trip) : 전 여정을 계속 항공편으로 이용하여 최초 출발지로 다시 돌아오는 여정 중 왕복여정의 개념으로 간주되지 않는 여정을 말하며 일주 여정이라 한다.
Cultural Tourism : 문화관광을 말한다.
Current Day's Reservation : 관광사업체에서 당일 여행을 말한다.
Customs Declaration Form : 여행자가 출/입국 때 통관물품을 작성하기 위한 세관 신고서를 말한다.
Customs Declaration : 세관신고를 말한다.
Customs Inspection : 여행자의 통관물품에 대한 세관검사를 말한다.
Customs Officer : 여행자의 출/입국 대 물품을 검사하는 세관사 또는 세관원을 말한다.
CXL(Cancellation) : 항공좌석이나 여행상품의 예약 취소를 말한다.