On July 28th, I missed the test by a technical failure. And on September 15th the same problem occurred once more, and I could not take the test as last time. ETS, even though arbitrarily changed the test location, did not notify me of the fact. When I called to PROMETRIC Center, it turned out that, based on the absence of registration number, EST changed the test location at discretion. But I still cannot stop thinking that ETS should've notified me ahead of it by phone or Email, had it been to follow a proper protocol. I was in desperate need of Toefl score in order to apply for entrance to Graduate School for spring semester in 2008, which required applications to be completely submitted by 1 October at the latest. I submitted all requirements already except Toefl score on condition that I will send them as soon as I get the score. But this accident made the preceeding of application process impossible and now I am in an abyss of despair.
Moreover, on the testing day, I had to get up at six thirty and spent an hour to get there where I was not on the candidates' list.
Although ETS promised to refund me test fees, that alone does not satisfy me enough. ETS should know that all the procedure, involved and done already, turned in vain as a result of the accident.
Therefore, I claim not only for refund on test fees but also paying compensation for all the expenses of traffic fees, graduate school's application fees, financial notarization fees, and EMS(Express Mail International Service) fees. One more last thing, it will be really appreciated ifETS , from hence, would give so much better concerns for applicants as to improve its technical system and protocol.
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번역 강진원(경매번역 ID) jininhom(트랜스옥션 ID)
참고 마지막 부분은 임의로 줄였습니다. 너무 졸려서...ㅡㅡ 하지만 의도하신 뜻은
모두 포함시켰습니다. ^^
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첫댓글 앞으로 저와 같은 피해자가 다시는 없길 바라며.. 바로 ETS에 메일을 보내야겠군요... 강진원님 졸리신데도 저를 도와주셔서 진심으로 감사드립니다 ㅠㅠ
밑에 부분에요. 개선됐으면 좋겠다는 사항을 어제 졸면서 번역하는 바람에 생략했어네요. 다시 추가했으니까 참고하세요~!
마지막까지 신경써주셔서 감사합니다 (_._)
방금 ETS에 메일 보냈습니다. 적절한 조치를 취해줬으면 좋겠네요. 그리고 자유자재로 writing이 가능하셔서 정말 부럽습니다. 저도 열공해야겠네요^^ 앞으로도 좋은 활동 부탁드립니다^^
^^