밴쿠버 공항(YVR)에 있는 플라자 프리미엄 라운지에서 Food Counter Attendant 로 근무하실 분 구합니다.

[Plaza Premium Lounge]

안녕하세요. 밴쿠버 공항 (YVR)에 있는 플라자 프리미엄 라운지에서 Food Counter Attendant (Permanent) 로 근무하실 분 구합니다. 

전반적인 업무는 긍정적인 분위기와 태도로 손님들을 맞이하고 라운지에서 제공되는 음식과 음료 등을 준비하고 서빙하며 뒷정리하는 일입니다. 

공항에서 일하고 싶으셨던 분들은 지원해 주세요. 프라이빗한 공항 라운지에서 일하는것이 큰 매력이 있는 잡이라고 생각합니다.

아래 사항을 잘 읽어 주시고 궁금한 사항이 있으시면 이력서와 함께 영어로(담당자가 한국인이 아닙니다.) 이메일 부탁 드립니다.

많은 관심 바랍니다! LMIA는 지원되지 않습니다.

E-mail : judy.lee@plaza-network.com / cleo.chang@plaza-network.com   

* 지원시 타이틀은 "Applying for Food Counter Attendant - Full Name" 로 지원해 주세요.

*영문 이력서로 제출 부탁드립니다. 감사합니다.

Plaza Premium Lounge는 그룹의 대표 브랜드이자 세계 최대의 독립 공항 라운지 네트워크 입니다. 전 세계 주요 국제공항을 출발, 환승, 도착하는 여행객들에게 우수한 서비스와 시설을 제공하여 공항의 번잡함에서 벗어나 여행자에게 안식처를 제공합니다. 또한 우리는 소중한 고객을 위해 지속적으로 높은 수준의 서비스와 지속적인 개선을 제공하기 위해 최선을 다하고 있습니다. 자세한 사항은 홈페이지를 통해 확인하실수 있습니다. https://www.plazapremiumlounge.com 

Job description

About Plaza Premium Group: Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in offering Global Airport Hospitality solutions in over 280 locations of 65 international airports across the world, with a collective goal of making travel better.

The Group currently employs nearly 5,000 staff and serves over 22 million passengers around the world annually, we are dedicated to delivering superior airport hospitality services for air travellers be they at Arrival, Departures or Transit at worldwide airports.

Website: www.plazapremiumgroup.com  

If you are interested in being part of an award-winning and dynamic team, nurturing and developing your career on a global scale, you might be our next: Kitchen Helper. You are an ambassador for Teamwork, Excellent Service and Innovation. Your attention to detail, warm personality and positive attitude is part of our collective goal in enhancing the airport experience for all travellers.

Overall responsibility:

A Lounge Assistant is responsible to provide a positive customer service experience by greeting guests and creating a welcoming atmosphere. To prepare and serve food and beverages to the customers. Clear and clean the table after customer finished their meal.

Location: Vancouver International Airport.

Overall responsibility

To perform over-the-counter transactions at the food counter while maintaining excellent customer service.

Key Areas of Duties and Responsibility

· Greeting customers as they arrive and making them feel welcome.

· Help customers select food and beverages; offering; suggesting; explaining the chef's specialties.

· Promote and encourage sales by providing suggestions to customers.

· Take customer’s orders; identify customers' special dietary needs and special requests; transmit accurate orders to the kitchen.

· Assembling and packaging takeaway orders.

· Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.

· Replenishing food supplies when required.

· Presenting customers with the bill and processing cash/credit payments by operating the POS system.

· Serving food and beverages while maintaining good posture according to company standards.

· Stay updated on current menu choices and specialties, etc. with the ability to make suggestions.

· Complete daily reports for opening and closing.

· Follow sanitation, safety and alcohol beverage control policies.

· Adhere to grooming and appearance standards consistently.

· Promptly address customer service issues and refer customers to management when necessary.

· Assist other staff members if needed.

Qualities & Requirements

· Serving It Right (SIR) certified (or equivalent)

· Food Safe Level 1 certified

· At least 1 year of related customer service experience

· Ability to multi-tasking and work in a fast-path environment.

· Team player with a positive attitude.

· Able to stand or walk for a long period of time.

· English communication (verbal and written) is mandatory.

· Any second language is an asset.

What we offer:

Extended health, dental and vision package for full-time employees.

4% of vacation pay is included in your monthly payroll.

Odd-hours premium rate at $0.50/hr for the entire shift.

Comprehensive paid training.

Free airport parking is provided for full-time employees.

In-house job opportunities- we pride ourselves on developing talent from within.

Flexible/open availability, including weekends and holidays.

Free global lounge access.

This position contains tips.

By applying to this position you are confirm‎ing you possess either a Canadian citizenship, permanent resident status or a work permit.

*As per federal government requirements, all airport workers must b.e fully vaccinated against COVID-19. Proof of vaccination is required.

Job Types: Full-time, Part-time, Permanent

COVID-19 considerations:

We ensure all employees and customers understand and comply with the COVID19 infection prevention policy and practice in our lounges.