[정필균 법무법인] Client Intake Specialist (Director) 구인

[정필균 법률그룹]

Client Intake Specialist (Director) – Focus on Business Development, Sales and Marketing

안녕하세요,
저희 변호사 사무실에서 고객 관리 및 사무업무를 담당해 주실 분을 찾고 있습니다.

이민 분야의 경력을 가진 분들 중에서, 효율적으로 업무를 수행하실 능력과 책임감을 가진 젊고 활기찬 사무실 분위기와 잘 어울릴 수 있는 따뜻한 마음을 가진 분을 기다리고 있습니다. 감사합니다. 

Company Overview:

Chung & Associates, established in 2011, is a distinguished law firm located in the heart of the financial district in downtown Vancouver. Specializing in business investor immigration services, we offer expert representation in English and Korean.

Job Overview:

We are seeking an experienced, ambitious and results-driven Client Intake Specialist (Director) with a strong focus on sales and marketing to join our dynamic team. This is an exciting opportunity for someone who thrives in a competitive environment, is eager to grow, and excels at driving client engagement and conversions. This role plays a critical part in the sales process for our legal and immigration services, offering highly competitive incentives tied directly to sales performance.

The successful candidate will have exceptional phone skills and prior sales experience selling professional services. This position sometimes requires cold calling or finding prospective clients for the firm on your own.

The ideal candidate will possess exceptional communication and interpersonal skills, proven experience in sales and marketing, and the ability to confidently attract and secure prospective clients.

Responsibilities and Duties:

• Conduct initial client consultations via phone, email, and online platforms to convert inquiries into active clients.
• Create an engaging and professional first impression, establishing trust and enthusiasm for the firm’s services.
• Following the firm’s guidelines on how to communicate with prospective new clients in the most effective manner
• Effectively communicate the unique value and benefits of our firm’s legal and immigration services, distinguishing us from competitors.
• Identifying and describing the advantages we offer and how we charge for our services
• Execute sales and marketing campaigns, such as email sequences, kakaotalk messages, and online community outreach (e.g., blogs, Naver Cafe).
• Proactively identify and pursue new client opportunities, including cold calling and direct outreach when needed.
• Preparing an engagement letter to be approved by a lawyer and then arranging for the client’s signature
• Opening the new client file in our system and communicating with our team regarding the new engagement throughout the client intake process to ensure a smooth transition to the next phase
• Track and analyze sales metrics, including the number of inquiries, consultations, and conversions, to refine strategies and achieve targets.

Skills and Experience:

• Experience in sales and marketing of professional services, with a proven track record of meeting or exceeding sales targets.
• Outstanding oral and written communication skills, with the ability to influence and build rapport quickly.
• Strong marketing acumen, including familiarity with tools like Canva or other design software
• High level of emotional intelligence, professionalism, and discretion in client interactions.

Benefits:

• Highly competitive incentives tied to sales performance, offering unlimited earning potential.
• Comprehensive health benefits including dental and vision care.
• Life and disability insurance, pension, and paid time off.

Terms of Employment: Full-Time, Permanent.

Schedule: Monday to Friday, 9 am – 5 pm, 40 hours/week.

Location: In-office role at Cathedral Place, 925 W Georgia St Suite 1905, Vancouver, BC V6C 3L2.

Ability to Commute/Relocate: Applicants must be able to reliably commute or plan to relocate before starting work.

How to Apply: Accepting applications starting November 18, 2024. The position will remain open until filled.

Submit your resume and cover letter to schung@schunglaw.com.

We appreciate all applicants but will only contact shortlisted candidates.