제가 아소스에서 직구를 했어여.처음으루여.
처으이라 이메일이오면 개인통관번호를 보내야 한다는걸 몰랐어여.
이메일을 이제야 확인했는데 무슨말인지 도통 모르겠어서여.
정말 너무 답답하고해서여.지금이라도 물건 받을순 없나여??옷을 사고싶어서여.
확인좀부탁드립니다.
Hello, Thanks for your recent order with ASOS. We’re writing to let you know that your parcel is being returned to us - this is because the customs duties weren’t paid. Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges, and can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. It's a good idea to contact your local customs office for current charges before you order, so you're not surprised by charges you weren't expecting. You’ll be fully refunded for the goods once they reach our warehouse, which can take up to 21 working days. We’ll drop you an email to let you know once this is done - the money will be in your account within 5-10 working days. If you have any more questions, please let us know – we’ll be happy to help. Best wishes, ASOS Customer Care
뭐가 잘못된건아니지여??