HP Pavilion dv6 Notebook PC Freezing issue

<div class="lia-message-heading lia-component-message-header" style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 15px;"><div class="lia-quilt-row lia-quilt-row-standard"><div class="lia-quilt-column lia-quilt-column-20 lia-quilt-column-left" style="width: 546.90625px; float: left;"><div class="lia-quilt-column-alley lia-quilt-column-alley-left" style="margin: 0px 5px 0px 0px;"><div class="lia-message-subject"><h1 style="margin: 0px; padding: 0px; font-size: 20px; line-height: 25px; font-family: HPSimplified, arial; display: inline;">Re: HP Pavilion dv6 Notebook PC Freezing issue.</h1><span class="lia-message-subject-status"></span></div></div></div><div class="lia-quilt-column lia-quilt-column-04 lia-quilt-column-right" style="width: 165.5px; float: left;"><div class="lia-quilt-column-alley lia-quilt-column-alley-right" style="margin: 0px 0px 0px 13px;"><div class="lia-message-options" style="float: right;"><div class="lia-menu-navigation-wrapper lia-menu-action message-menu" id="actionMenuDropDown_0"><div class="lia-menu-navigation"><div class="dropdown-default-item"><a class="lia-js-menu-opener default-menu-option lia-js-mouseover-menu lia-link-navigation" id="dropDownLink_0" href="http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-Pavilion-dv6-Notebook-PC-Freezing-issue/td-p/2494661#" style="color: rgb(0, 0, 0); background-image: url(http://psg.i.lithium.com/skins/images/7E66D070A61C836176F03146279C3E2A/hp_expierence-439108329/images/hp_nav_dropdown_arrow.png); background-attachment: scroll; background-color: transparent; line-height: 30px; padding-right: 19px; text-transform: capitalize; background-position: 100% 50%; background-repeat: no-repeat no-repeat;">Options</a><div class="dropdown-positioning" style="position: relative; z-index: 999;"><div class="dropdown-positioning-static" style="position: static;"></div></div></div></div></div></div></div></div></div></div><p class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited" style="margin-bottom: 1em; color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"><span class="DateTime lia-message-posted-on lia-component-common-widget-date" style="color: rgb(90, 90, 90); font-size: 12px; margin: 0px; padding-bottom: 15px;"><span class="local-date">‎03-21-2013</span> <span class="local-time">03:21 PM</span></span></p><div class="lia-message-body lia-component-body" id="messagebodydisplay_0" style="margin: 0px 0px 10px;"><div class="lia-message-body-content" style="margin: 0px 0px 10px;"><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">Hi,</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">Shut down the notebook.  Tap away at the <strong>esc</strong> key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"><strong><u>If both the above tests pass, try the following.</u></strong></p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"><strong>sfc /scannow </strong>                ( note that there is a space between sfc and the / )</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">Let the process complete, then type<strong> exit</strong> and hit enter.</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties.  Click the Tools tab and then click the button to 'Check the Drive for Errors'.  In the following window make sure both boxes are ticked and then click Start.  Agree to schedule the check at the next system restart and then restart the notebook - <u>this process can take several hours to complete before loading back into Windows.</u></p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">Regards,</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"> </p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">DP-K</p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;"><br></p><p style="color: rgb(0, 0, 0); font-family: HPRegular, arial, sans-serif; font-size: 14px; line-height: 22px !important;">퍼온 링크</p><p><font color="#000000" face="HPRegular, arial, sans-serif"><span style="font-size: 14px; line-height: 22px;">http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-Pavilion-dv6-Notebook-PC-Freezing-issue/td-p/2494661</span></font></p><p><font color="#000000" face="HPRegular, arial, sans-serif"><span style="font-size: 14px; line-height: 22px;"><br></span></font></p><p><font color="#000000" face="HPRegular, arial, sans-serif"><span style="font-size: 14px; line-height: 22px;">http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/HP-Pavilion-DV6-Freezing-on-Start-up/td-p/3254733</span></font></p></div></div><p><br></p>