블랙컨슈머 기업의 대응 전략

<TABLE border=0 cellSpacing=0 cellPadding=0 width=580> <TBODY> <TR vAlign=top align=center> <TD><IMG src="https://img1.daumcdn.net/relay/cafe/original/?fname=http%3A%2F%2Fwww.korcham.net%2FImage%2Fmp_printimg.gif" width=580 height=66> </TD></TR> <TR> <TD height=30 align=center> <TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"> <TBODY> <TR> <TD height=35 width=5><IMG src="https://img1.daumcdn.net/relay/cafe/original/?fname=http%3A%2F%2Fwww.korcham.net%2FImage%2Fmp_printbg_left.gif"></TD> <TD style="BORDER-BOTTOM: #7f7f7f 2px solid; BORDER-TOP: #7f7f7f 2px solid" align=center>블랙컨슈머 기업의 대응 전략</TD> <TD height=35 width=5><IMG src="https://img1.daumcdn.net/relay/cafe/original/?fname=http%3A%2F%2Fwww.korcham.net%2FImage%2Fmp_printbg_right.gif"></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD height=10></TD></TR> <TR> <TD style="BORDER-BOTTOM: #c1cfd4 1px solid; BORDER-LEFT: #c1cfd4 1px solid; PADDING-BOTTOM: 10px; PADDING-LEFT: 10px; PADDING-RIGHT: 10px; BORDER-TOP: #c1cfd4 1px solid; BORDER-RIGHT: #c1cfd4 1px solid; PADDING-TOP: 10px" vAlign=top> --> --> <STYLE title=_dext_stylesheet>BLOCKQUOTE { MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px } P { MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px } v\:* { [안내]태그제한으로등록되지않습니다-BEHAVIOR: url(#default#VML) } o\:* { [안내]태그제한으로등록되지않습니다-BEHAVIOR: url(#default#VML) } .shape { [안내]태그제한으로등록되지않습니다-BEHAVIOR: url(#default#VML) } x\:* { POSITION: relative; VISIBILITY: hidden } TD { WORD-BREAK: break-all } BODY { WORD-WRAP: break-word } UL { MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-LEFT: 30pt } OL { MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-LEFT: 30pt } </STYLE> 귀사의 무궁한 발전을 기원합니다. 본 회의소는 블랙컨슈머의 발생에 따른 원인 파악과 기업의 대응 전략, 법률적 방안, 기업의 사례를 통한 대응책을 마련하고자 아래와 표제 교육을 개최하오니 많은 참석바랍니다. = 아 래 = 1. 과정 : 블랙컨슈머 기업의 대응 전략 2. 일시 : 2013. 3. 28.(목) 10:00 ~ 18:00(1일/7시간) 3. 장소 : 대한상공회의소 지하2층 소회의실3 4. 참가대상 : Claim처리 부서장 및 실무자, CS 부서장 및 실무자, CCM 부서장 및 실무자 등 30명 5. 교육내용 <TABLE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; mso-border-alt: solid black .25pt; mso-yfti-tbllook: 1184" Table border=1 cellSpacing=0 cellPadding=0> <TBODY> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: black 1pt solid; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt" width=107> 교육시간</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: black 1pt solid; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt" width=213> 교육내용</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: black 1pt solid; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt" width=239> 강사</TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 1"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> ~ 10:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 접수/등록</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> </TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 2"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 10:00~11:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 블랙컨슈머는 왜 발생하는가?</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> 허경옥 교수(성신여자대학교)</TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 3"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 11:00~12:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 블랙컨슈머 소비자 입장</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> 김영주 대표(미래소비자행동)</TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 4"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 12:00~13:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 중식</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> </TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 5"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 13:00~15:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 블객컨슈머 기업의 대응 전략</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> 김태영 전문위원(대한상공회의소)</TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 6"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 15:00~17:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 블랙컨슈머 법률적 대응</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> 김성천 법학박사(한국소비자원)</TD></TR> <TR style="HEIGHT: 16.65pt; mso-yfti-irow: 7; mso-yfti-lastrow: yes"> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: black 1pt solid; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 80.4pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=107> 17:00~18:00</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 159.65pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=213> 블랙컨슈머 기업 사례</TD> <TD style="BORDER-BOTTOM: black 1pt solid; BORDER-LEFT: #ece9d8; PADDING-BOTTOM: 1.4pt; LINE-HEIGHT: 1; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5.1pt; WIDTH: 179.45pt; PADDING-RIGHT: 5.1pt; HEIGHT: 16.65pt; BORDER-TOP: #ece9d8; BORDER-RIGHT: black 1pt solid; PADDING-TOP: 1.4pt; mso-border-alt: solid black .25pt; mso-border-left-alt: solid black .25pt; mso-border-top-alt: solid black .25pt" width=239> 유연봉 팀장(동양매직주식회사)</TD></TR></TBODY></TABLE> 6. 참가신청 방법 - 유첨 참가신청서 E-mail 또는 Fax 송부후 참가비 입금 * E-mail : <A href="mailto:ccm@korcham.net">ccm@korcham.net</A> / Fax : 02-6050-3859 * 문의 : 이준호 지도위원(Tel : 02-6050-3854) 김태영 전문위원(Tel : 02-6050-3857) - 접수마감 : 2013. 3. 26.(화) 7. 교육비 : 200,000원(부가세 10% 별도) - 입금계좌 : 하나은행 776-910001-92805 (예금주 : 대한상공회의소) * 마감일 전까지 사업자명으로 입금 해주시기 바랍니다. * 참가신청서 접수 시 사업자 등록증을 같이 보내주시기 바랍니다. [붙임] : 1. "블랙컨슈머 기업의 대응 전략" 교육 일정 1부. 2. 동 교육 참가신청서 양식 1부. 끝. </TD></TR></TBODY></TABLE>     <a href='javascript:fileFilterViewer("http://cfile258.uf.daum.net/attach/152D744E513F5B3F2D8DC5", "/cfile258/15/2D744E513F5B3F2D8DC5", "블랙컨슈머 기업의 대응 전략. 교육 안내문.pdf", "grpid%3D1PFM7%26fldid%3DczV%26dataid%3D5509%26fileid%3D1%26regdt%3D20130313014403&url=http%3A%2F%2Fcfile258.uf.daum.net%2Fattach%2F152D744E513F5B3F2D8DC5")'><img src="https://t1.daumcdn.net/daumtop_deco/icon/icon.hanmail.net/editor/p_pdf_s.gif?rv=1.0.1" border="0" alt="첨부파일" class="vam"/> 블랙컨슈머 기업의 대응 전략. 교육 안내문.pdf</a>   <a href='javascript:fileFilterViewer("http://cfile253.uf.daum.net/attach/1127674E513F5B3F366CBA", "/cfile253/11/27674E513F5B3F366CBA", "블랙컨슈머 기업의 대응 전략. 참가신청서.hwp", "grpid%3D1PFM7%26fldid%3DczV%26dataid%3D5509%26fileid%3D2%26regdt%3D20130313014403&url=http%3A%2F%2Fcfile253.uf.daum.net%2Fattach%2F1127674E513F5B3F366CBA")'><img src="https://t1.daumcdn.net/daumtop_deco/icon/icon.hanmail.net/editor/p_hwp_s.gif?rv=1.0.1" border="0" alt="첨부파일" class="vam"/> 블랙컨슈머 기업의 대응 전략. 참가신청서.hwp</a>