Account Manager – S&P Capital IQ, Seoul
S&P Capital IQ combines two of our strongest brands—S&P, with its long history and experience in the financial markets and Capital IQ, which is known among professionals globally for its accurate financial information and powerful analytical tools.
S&P Capital IQ provides multi-asset class data, research and analytics to institutional investors, investment advisors and wealth managers around the world. We offer a broad suite of capabilities designed to help track performance, generate alpha, identify new trading and investment ideas, and perform risk analysis and mitigation strategies. For more information, please visit http://www.spcapitaliq.com/
Account Managers are primarily responsible for managing existing accounts, delivering a positive overall client experience and supporting account growth and new business development. We are looking for an Account Manager based in Seoul to assist with pre-sales and existing client accounts activities related to S&P Capital IQ Korea.
Essential Accountability:
- Pre sales and trial management
- Account management
- Sales administration (SalesForce, contract management, order management, billing enquiries)
You will:
- Maintain strong relationships with client organizations, addressing their needs, and maintaining a high level of customer satisfaction.
- Develop an exceptional understanding of, and staying current on, the S&P Capital IQ products and functionality and their application to specific clients.
- Demonstrate exceptional abilities in listening to clients, articulating ideas and complex information in a clear and structured manner.
- Conduct product training for clients tailored to specific needs and workflow.
- Generate sales opportunities within existing clients and new business.
- Demonstrate a strong understanding of financial concepts and principles such as financial statement analysis, business valuation, cash flow, company reporting, stock selection, fixed income, risk management and credit assessment.
- Manage internal and external tracking and reporting and analyzing client usage trends.
- Address product related questions from clients by seeking solutions across appropriate internal groups.
- Incorporate personal and client feedback into product designs for future releases.
- Stay up to date with competitor offerings to identify the strengths and vulnerabilities of the S&P Capital IQ offerings in comparison.
- Partner with Sales Directors and Product Consultants to support and service multiple accounts.
- Collaborate effectively across teams as well as creating an atmosphere of trust and initiate communication.
- Mentor colleagues by providing clear instruction and positive behavior.
Required:
- Bachelors degree.
- Previous, directly related work experience is required. Financial markets or/and Relationship management experience (particularly in equity, fixed income or various types of accounting).
- Knowledge of client management tools (CRMs), Excel, WebEx would be a plus.
- Fluent English and Korean language capability.
- Working in a satellite office you will be proactive, a self-starter and self-motivated.
- Strong presentation and communication abilities (face to face, large groups, remotely – WebEx).
- Ability to multi task and manage conflicting priorities.
- Ability and willingness to travel.
Schedule: Full-time.
Primary Location: Seoul
Organization: S&P Capital IQ
Corporate Brand: S&P Capital IQ, Standard & Poor's
전형방법 : 1차 서류전형, 2차 국내면접, 3차 본사면접
제출서류 : 국문 및 영문 이력서
접수방법 : 이메일 지원(gwoo@spcapitaliq.com)