Dear backers,
I’ll get straight to it… We have good news and bad.
Let’s start with the bad.
Delays...
We started production on our insulated air mattress, and ran into some issues. The insulation wasn’t staying in place, the performance didn’t meet my standard so I knew it wouldn’t meet yours. Our tent is amazing but the whole experience could be spoiled by a faulty mattress.
The pad has caused a delay in production. As frustrated as you may be, just know I feel it for each of you! Our shipping goal was originally December 10th. Now it looks like we will start shipping by December 19th. They will be shipping from Utah so depending on where you live, it could still arrive by the 24th.
But, with greatest apologies, the majority of you should receive your tent just after the holidays. When we launched our campaign we had more than a month and a half built in as a production margin. It has been a learning experience for me to see just how quickly time erodes with manufacturing.
Now for the good news.
Free Stuff!
We always planned on producing two versions of the air mattress, Insulated and Ultralight (non-insulated). Meanwhile we’ve been designing an accessory product, a custom Insulation Sleeve for the air mattress. This neoprene cover slips over the pad and makes it softer, more durable, and much warmer. (See performance details bellow)
As mentioned, there was a delay in the production of the Insulated Pad. But we’ll have the Ultralight Pad ready with our shipment of tents… So we wanted to give you a couple options.
Option 1: Ultralight Pad
Your tent ships once our inventory arrives with the Ultralight Pad AND the new Insulation Sleeve. We’ll also send you a discount code for 25% off the Insulated Pad once it becomes available.
- Expected Shipping: December 19th, 2019
- Weight: 18 oz alone, 36 oz with Insulation Sleeve
- R Value: r1.8 alone, r6.8 with Insulation Sleeve (more than twice the r value presented in the campaign)
- Additional $78.75 value
Option 2: Insulated Pad
Your tent ships once we receive our redesigned Insulated Pads (Could be 2-3 months). Your order will also include a free Insulation Sleeve, along with a discount code for 25% incase you’d like to purchase the Ultralight Pad.
- Expected Shipping: February 2019 (after another round of testing)
- Weight ~24 oz alone, ~42 oz with Insulation Sleeve
- R Value: r4 alone, r9 with Insulation Sleeve
- Additional $71.27 value
How do I select and option?
You can (1) respond to this update, (2) send a message via Kickstarter, (3) send an email to Derek@haventents.com
If you planned to give Haven as a gift this holiday season, I am extra sorry! In the next week we’ll make a packet available for download with Haven Tent images and graphics. We’ll even provide a template for a 3D miniature so you’ll have something to gift-wrap!
Thank you for your continued support and patience,
Derek Tillotson
Here are some performance details and projected retail prices of the pads and Insulation Sleeve.
- Ultralight Pad (Non-Insulated) r1.8 18 oz MSRP $65
- Insulated Pad r4 ~24 oz MSRP $95
- Neoprene Cover r5 ~18 oz MSRP $55