주연테크 컴퓨터 인동점

<p>거래처 과장님이 연락이 오셨습니다</p><p> </p><p>얼마전에 구입한 대표님 데스크탑이 윈도우 진입이 되지 않는다고 하네요</p><p> </p><p>구입한지 얼마 되지 않았는데 왜이러냐고 말씀하십니다.</p><p> </p><p>출장중이라 내역 확인하고 출장 시간잡아 드린다고 하고 출장작업끝이나고 </p><p> </p><p>전산확인해보니 2022년8월 판매제품이었습니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/8c0cbeea2d2368fad71521defe9876cfa1e75bde" data-origin-width="1816" data-origin-height="4032" style="width:9.21%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/8c0cbeea2d2368fad71521defe9876cfa1e75bde" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/c83fa5d2403af8ed035e43f4a2ecfa05c4a02158" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/c83fa5d2403af8ed035e43f4a2ecfa05c4a02158" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/68a1183a43996068db53b9e4a2075d347f3a8e5e" data-origin-width="4032" data-origin-height="1816" style="width:45.39%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/68a1183a43996068db53b9e4a2075d347f3a8e5e" class="txc-image-grid"></span></div></div><p>출장 후 확인해보니 오류발생중입니다.</p><p> </p><p>재부팅해서 한번더 확인해보니</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/22057a721ceb3a0d3bc7a2feb2ad67d301adc271" data-origin-width="4032" data-origin-height="1816" style="width:50.00%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/22057a721ceb3a0d3bc7a2feb2ad67d301adc271" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/9ffe9508bde9439b1ad0de9c3ed3021cc8701ea8" data-origin-width="4032" data-origin-height="1816" style="width:50.00%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/9ffe9508bde9439b1ad0de9c3ed3021cc8701ea8" class="txc-image-grid"></span></div></div><p>복구화면으로 넘어갑니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/3ecb4f091d0cf42eea8990a40b0545cd3bcc453f" data-origin-width="1816" data-origin-height="4032" style="width:9.21%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/3ecb4f091d0cf42eea8990a40b0545cd3bcc453f" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/73127a5a7cfa4b3a8fa692abd327ccc503926d04" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/73127a5a7cfa4b3a8fa692abd327ccc503926d04" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/d9f485ea3e6c64fa6a8cb55f92ab65cb493f7813" data-origin-width="4032" data-origin-height="1816" style="width:45.39%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/d9f485ea3e6c64fa6a8cb55f92ab65cb493f7813" class="txc-image-grid"></span></div></div><p>SSD고장인가 하여 PE로부팅후 SSD 점검을 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/53d01c3bad84dcd69245dc0f19b9789c7993d25e" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/53d01c3bad84dcd69245dc0f19b9789c7993d25e" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/bbcdc47c54a6235a614d9d07505d19e1307c4d87" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/bbcdc47c54a6235a614d9d07505d19e1307c4d87" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/dd84ea8934b82051106af0641736159e55fc7140" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/dd84ea8934b82051106af0641736159e55fc7140" class="txc-image-grid"></span></div></div><p>SSD는 고장이 아닙니다. </p><p> </p><p>일단 대표님 데스크탑이라 자료부터 이동합니다. </p><p> </p><p>그래도 혹시나 SSD가 고장일수도 있으니간요</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/36acdc3ea74c7f824d5a71d0ec9cb61862a71d32" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/36acdc3ea74c7f824d5a71d0ec9cb61862a71d32" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/00c9d63781b384d6502248fd46b7870343e089a6" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/00c9d63781b384d6502248fd46b7870343e089a6" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/2ccceb3296af4bfcb2604a04c4c1c9200afdf2b9" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/2ccceb3296af4bfcb2604a04c4c1c9200afdf2b9" class="txc-image-grid"></span></div></div><p>데이터 이동후 SW재작업을 진행합니다. </p><p> </p><p>다행히 SSD는 정상입니다.</p><p> </p><p>PE상 확인하였을땐 윈도우 업데이트 문제가 있었는데 그게 원인이 아닐가 합니다.</p><p> </p><p>SW설치중 보드문제가 보여서 바이오스도 업데이트합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/733bbea8184f912646cb68826e4fb2084da863c1" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/733bbea8184f912646cb68826e4fb2084da863c1" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/92369bb88aff2312f8a4270a7aefbb46765da03a" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/92369bb88aff2312f8a4270a7aefbb46765da03a" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/c41dfc68621ee88b5226893eb7fbf7af03ab056c" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/c41dfc68621ee88b5226893eb7fbf7af03ab056c" class="txc-image-grid"></span></div></div><p>메인보드 버전 1401입니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/542a3851bd7590f566dc8fc0b0e05fe30b9792e8" data-origin-width="4032" data-origin-height="1816" style="width:50.00%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/542a3851bd7590f566dc8fc0b0e05fe30b9792e8" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/545f97006f0498c79a112d679b50f908a768f65a" data-origin-width="4032" data-origin-height="1816" style="width:50.00%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/545f97006f0498c79a112d679b50f908a768f65a" class="txc-image-grid"></span></div></div><p>홈페이지에서 다운로드하여 업데이트 준비를 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/d6c93d3f295a347321c890f52272ae4341dbeebc" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/d6c93d3f295a347321c890f52272ae4341dbeebc" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e2ed2d70da610d5c7a5aa8fe63115c90b7318888" data-origin-width="1816" data-origin-height="4032" style="width:9.21%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e2ed2d70da610d5c7a5aa8fe63115c90b7318888" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/0c9fd5fe289e2ac9b63ebad1a657b46541a2d167" data-origin-width="4032" data-origin-height="1816" style="width:45.39%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/0c9fd5fe289e2ac9b63ebad1a657b46541a2d167" class="txc-image-grid"></span></div></div><p>바이오스 업데이트 중입니다.</p><p> </p><p>1401에서 3607로 업데이트 합니다.</p><p> </p><p>업데이트후 재부팅을 하는데 화면이 한참을 나오지 않아 놀랐습니다만..</p><p> </p><p>강제 부팅 3번정도하니 다행히 올라옵니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/8653e7dc9a5e2652da7615bc5563ba916f1d0b5c" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/8653e7dc9a5e2652da7615bc5563ba916f1d0b5c" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/7a7d317230dafac29b3b15850185a73693ef1427" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/7a7d317230dafac29b3b15850185a73693ef1427" class="txc-image-grid"></span></div></div><p>정상 바이오스가 올라왔습니다. </p><p> </p><p>SW설치중인데 Asus 설치프로그램이 80%정도에서 멈춥니다.</p><p> </p><p>온라인상 확인해보니 저런증상이 많은것 같습니다.</p><p> </p><p>몇번을 작업 해봐도 되지 않아 Asus서비스센터 전화해보니 </p><p> </p><p>안되면 SW재설치를 하라고 합니다..</p><p> </p><p>별방법을 다 해봐도 되지 않아 또 SW작업을 시작합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/7540d08ed77a9b6c4d8cd9e27699d0eee7b582f9" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/7540d08ed77a9b6c4d8cd9e27699d0eee7b582f9" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/6fabc7cc154d0580d36632a58b86b00d4637fe62" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/6fabc7cc154d0580d36632a58b86b00d4637fe62" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/06e81c2dcd7312ff3e5609fbff0ae587a8909c6b" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/06e81c2dcd7312ff3e5609fbff0ae587a8909c6b" class="txc-image-grid"></span></div></div><p>인터넷 속도도 100M가 이하로 나옵니다.</p><p> </p><p>다른것은 모르겠고 용량이 좀있는데이터는 다운로드가 많이 느리다고 느껴집니다.</p><p> </p><p>추가 드라이버가 잡히질 않아 확인해보니 </p><p> </p><p>로지텍 마우스 드라이버입니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/49bf0f6b0e74966ca16227d2fb0be86cac43480e" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/49bf0f6b0e74966ca16227d2fb0be86cac43480e" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/2256bd918f63936ec25710ac94551525a704a164" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/2256bd918f63936ec25710ac94551525a704a164" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/74bd5dc9e950a0ff4320b359972397b86be448d9" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/74bd5dc9e950a0ff4320b359972397b86be448d9" class="txc-image-grid"></span></div></div><p>다운받아 설치합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/b928a88656774e4d0e9255d22cdf7d3d1aa6bdc0" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/b928a88656774e4d0e9255d22cdf7d3d1aa6bdc0" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/ceaea9426c8dbfb658c4f284788343b11aba569d" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/ceaea9426c8dbfb658c4f284788343b11aba569d" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/35558f079eb531e928688cfa4d21950abfeafe73" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/35558f079eb531e928688cfa4d21950abfeafe73" class="txc-image-grid"></span></div></div><p>그래도 Asus 프로그램이 80%에서 멈춥니다.</p><p> </p><p>로지텍 드라이버는 잘 설치되었다고 뜹니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/735b21f29f3925e8a2d444f81f469b2d3247e5f5" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/735b21f29f3925e8a2d444f81f469b2d3247e5f5" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/aa8f4cd1091919c0ca3fc2207387aab9469a5108" data-origin-width="1816" data-origin-height="4032" style="width:50.00%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/aa8f4cd1091919c0ca3fc2207387aab9469a5108" class="txc-image-grid"></span></div></div><p>결국 Asus 프로그램때문에 4시간을 허비합니다.</p><p> </p><p>서비스센터 직원도 상담내용이 명확하지 않습니다.</p><p> </p><p>마지막으로 업데이트 서비스를 선택하지않는 방법으로 해결합니다.</p><p> </p><p>이런부분도 상담시에 얘기해주질 않습니다.</p><p> </p><p>그냥 된다고만 하네요....</p><p> </p><p> </p>