주연테크 컴퓨터 인동점

<p>-모델 표기 실수 수정-</p><p> </p><p>퇴근후 전화가 옵니다.</p><p> </p><p>고객님이 아들이 사용하는 데스크탑이 게임에서 팅긴다고 하십니다.</p><p> </p><p>증상이 없었는데 몇일전부터 그런다고 하십니다.</p><p> </p><p>아침에 확인하고 방문점검및 작업을 하기로 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/937e88fa2a4e604f61d1acf83efd753194156413" data-origin-width="1080" data-origin-height="629" style="width:65.59%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/937e88fa2a4e604f61d1acf83efd753194156413" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/79c64f026e4759a66757d89c10ee813689bee8c3" data-origin-width="1816" data-origin-height="4032" style="width:17.21%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/79c64f026e4759a66757d89c10ee813689bee8c3" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/168e793579f37ce8343cae310e3ad0d161074e68" data-origin-width="1816" data-origin-height="4032" style="width:17.20%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/168e793579f37ce8343cae310e3ad0d161074e68" class="txc-image-grid"></span></div></div><p>전날 전화후 문자를 확인합니다. </p><p> </p><p>방문후 점검을 시작합니다. </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/9024e1dcace4d97e2ac0b9088c67ae3ae581f2eb" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/9024e1dcace4d97e2ac0b9088c67ae3ae581f2eb" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e3007451ce4923db60aa4195cb667f80c8006a9e" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e3007451ce4923db60aa4195cb667f80c8006a9e" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/f31c48137af229eb1687d31a580b8820cce26485" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/f31c48137af229eb1687d31a580b8820cce26485" class="txc-image-grid"></span></div></div><p>사양은 좋습니다. </p><p> </p><p>내부 네트워크 확인해보니 랜속도가 100M 입니다. </p><p> </p><p>뒷부분 확인해보니 랜선 정상 모니터 연결 정상입니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/4155216d601d2bd0be8af42b31e50e74d372614b" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/4155216d601d2bd0be8af42b31e50e74d372614b" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/ed9a44ee71bc98a5f25d9aef4aa1d3039a4e2b98" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/ed9a44ee71bc98a5f25d9aef4aa1d3039a4e2b98" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/5574b884f72a8490d820837081c479353aadd306" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/5574b884f72a8490d820837081c479353aadd306" class="txc-image-grid"></span></div></div><p>바이오스 확인도 합니다.</p><p> </p><p>혹시 몰라 바이오스도 업데이트 준비를 합니다. </p><p> </p><p>SW재설치부터 시작합니다.</p><p> </p><p>원인분석보다는 재설치가 시간상 빨라 선택을 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/90f295f8af5d4474223ea9fd26fc9303afdefacb" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/90f295f8af5d4474223ea9fd26fc9303afdefacb" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/fd18548204ac89fcd0826df6a672d9ac5e029c70" data-origin-width="1816" data-origin-height="4032" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/fd18548204ac89fcd0826df6a672d9ac5e029c70" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/7ac94cc4484205fad3091ac5fcd1547cc8d7c25f" data-origin-width="1816" data-origin-height="4032" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/7ac94cc4484205fad3091ac5fcd1547cc8d7c25f" class="txc-image-grid"></span></div></div><p>SW설치후 확인해봐도 100M정도 나옵니다. </p><p> </p><p>집안으로 들어오는 시스템박스 확인해보니 LG U+ 장비가 보입니다.</p><p> </p><p>대충 1G 기능인것 같습니다만...</p><p> </p><p>100M잡힙니다...  대충 랜카드 문제 혹은 허브문제 그리고 인터넷 속도 문제 등으로 원인을 좁힙니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/064177c2928298750180ae170b20d91389adc772" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/064177c2928298750180ae170b20d91389adc772" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/82463f1b4e20a2011c6cf50daf60961909846501" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/82463f1b4e20a2011c6cf50daf60961909846501" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/168fa4ae674da9136c227134e08811dd3e52ce5e" data-origin-width="4032" data-origin-height="1816" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/168fa4ae674da9136c227134e08811dd3e52ce5e" class="txc-image-grid"></span></div></div><p>일단 메인보드 랜 카드 속도는 2.5G입니다. </p><p> </p><p>속도가 100M로 잡힙니다. .......... 원인을 알수 없습니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/cc4126214d5ca1540ee6f9f8e712fdcf5f58a03a" data-origin-width="1816" data-origin-height="4032" style="width:16.86%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/cc4126214d5ca1540ee6f9f8e712fdcf5f58a03a" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/825bfb39b6d965b63d0ead363f8391b849a55463" data-origin-width="4032" data-origin-height="1816" style="width:83.14%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/825bfb39b6d965b63d0ead363f8391b849a55463" class="txc-image-grid"></span></div></div><p>SW설치후 일단 그래픽 드라이버 설치 마무리 부터 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/a80915cc4c7d60b8e023ae5751a753245aa79932" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/a80915cc4c7d60b8e023ae5751a753245aa79932" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/489cdd0bc48fcef124b9c23193a00c4259f139bc" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/489cdd0bc48fcef124b9c23193a00c4259f139bc" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/4d3d9a2962e0ef8128dd1131a59b168f2891ebe8" data-origin-width="1816" data-origin-height="4032" style="width:9.20%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/4d3d9a2962e0ef8128dd1131a59b168f2891ebe8" class="txc-image-grid"></span></div></div><p>혹시몰라 다른 사이트에서 속도 테스트를 합니다만 </p><p> </p><p>역시 100M내외입니다... </p><p> </p><p>고객님에게 LG U+에 서비스신청을 넣어보라고 권합니다...</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/a631ccdb1a137aff914d7f87fa544c761520a2d1" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/a631ccdb1a137aff914d7f87fa544c761520a2d1" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/4ac71bdef121e59b5d492fe6be77a854ed35baac" data-origin-width="4032" data-origin-height="1816" style="width:45.40%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/4ac71bdef121e59b5d492fe6be77a854ed35baac" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/c7d4f3c8f74b1d0f0d5d87d089e61d02ca3d11b4" data-origin-width="1816" data-origin-height="4032" style="width:9.20%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/c7d4f3c8f74b1d0f0d5d87d089e61d02ca3d11b4" class="txc-image-grid"></span></div></div><p>그리고 혹시모를 충돌때문에 내장그래픽을 변경하려하니  메뉴를 모르겠습니다.</p><p> </p><p>한참을 찿아  NB구성 그리고 통합그래픽을 사용 안함으로 변경합니다.</p><p> </p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/40332289e32639fa9551538c7ffd3cec88f32e80" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/40332289e32639fa9551538c7ffd3cec88f32e80" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/f9cf0e4178b4efe53f1238acc91ee811f728a1b4" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/f9cf0e4178b4efe53f1238acc91ee811f728a1b4" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/b2765debbcc3a7745efb4b4a58d3b6cc189e3a18" data-origin-width="4032" data-origin-height="1816" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/b2765debbcc3a7745efb4b4a58d3b6cc189e3a18" class="txc-image-grid"></span></div></div><p>바이오스 업데이트도 실행합니다. </p><p> </p><p>처음에 그냥  SSD에 넣고 하려니 인식을 하지못해 USB메모리에 이동후 작업을 합니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/b3bced3db84c85882316d3f41e1e01fa29760229" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/b3bced3db84c85882316d3f41e1e01fa29760229" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/0af1d249323f7bdace5b370a971d954a3ca0f943" data-origin-width="4032" data-origin-height="1816" style="width:33.33%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/0af1d249323f7bdace5b370a971d954a3ca0f943" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/e46405e48e3b4db3c7f5a10ae081695adda5930c" data-origin-width="4032" data-origin-height="1816" style="width:33.34%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/e46405e48e3b4db3c7f5a10ae081695adda5930c" class="txc-image-grid"></span></div></div><div class="figure-video" data-ke-type="video" data-video-url="https://kakaotv.daum.net/embed/player/cliplink/rvbw6qyoxw3n67zi6g3zsxd2j@my?service=daum_cafe" data-video-host="kakaotv" data-video-play-service="daum_cafe" data-video-width="400" data-video-height="225" data-ke-style="alignCenter" data-video-thumbnail="https://thumb.kakaocdn.net/dna/kamp/source/rvbw6qyoxw3n67zi6g3zsxd2j/thumbs/2.jpg?credential=TuMuFGKUIcirOSjFzOpncbomGFEIdZWK&expires=33278725007&signature=opEf7C8MHrtFOL6DlGfJ4jHHKpc%3D" data-ke-mobile-mobileStyle="widthFull" data-video-origin-width="712" data-video-origin-height="400"><iframe src="https://kakaotv.daum.net/embed/player/cliplink/rvbw6qyoxw3n67zi6g3zsxd2j@my?service=daum_cafe&ptoken=v2_3314e52e06185e2fa934a1459b987ad8d30471a22de4a36788a87fd2cbaeacf57946a90060524cb3e087b9404cc4834c275e0e1087a7f204df99c95caa" width="400" height="225" frameborder="0" scrolling="no" allowfullscreen="" allow="encrypted-media"></iframe><div class="figcaption"></div></div><p>업데이트 중입니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/d724897b21d87596d983c31281da503cd034c1f6" data-origin-width="4032" data-origin-height="1816" style="width:71.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/d724897b21d87596d983c31281da503cd034c1f6" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/9dc05760b13cc534690fca4ccc1fd4c4e752d821" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/9dc05760b13cc534690fca4ccc1fd4c4e752d821" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/d3baeb76a0faa4ae3b1ade4a1b19ed00cbec18fd" data-origin-width="1816" data-origin-height="4032" style="width:14.43%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/d3baeb76a0faa4ae3b1ade4a1b19ed00cbec18fd" class="txc-image-grid"></span></div></div><p>업데이트 완료 되었습니다.</p><p> </p><p>작업하면서 좀 놀란게 다른 모델은 업데이트 완료후 재부팅인데 </p><p> </p><p>이모델만 그런건지 업데이트 시작후 화면이 꺼지고 재부팅되고 그리고 또 완료후 재부팅이 되는 순서여서</p><p> </p><p>바이오스 실패인가 하고 긴장을 했습니다.</p><p> </p><p>바이오스 업데이트후 인터넷 확인해보니 정상속도로 올라옵니다. </p><p> </p><p>메인보드에 문제가 있었던것 같습니다.</p><p> </p><p>고객님께도 설명드립니다.</p><div class="imagegridblock" data-ke-type="imageGrid"><div class="image-container"><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/54f62f6118da3e57ebd710fe1706b2bc6bbd8772" data-origin-width="4032" data-origin-height="1816" style="width:83.14%; margin-right: 10px;"><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/54f62f6118da3e57ebd710fe1706b2bc6bbd8772" class="txc-image-grid"></span><span data-url="https://t1.daumcdn.net/cafeattach/1ZJ9K/0a91def1e80d64c03667c061199b76fe7c1db831" data-origin-width="1816" data-origin-height="4032" style="width:16.86%; "><img src="https://t1.daumcdn.net/cafeattach/1ZJ9K/0a91def1e80d64c03667c061199b76fe7c1db831" class="txc-image-grid"></span></div></div><p>혹시몰라 또 다른 사이트에서 확인을 해봐도 잘나옵니다.</p><p> </p><p>SW작업 바이오스 업데이트 그리고 집내부 네트워크까지 확인한후 </p><p> </p><p>작업을 마무리 합니다.</p>