What Are Operational Plans for a Business? - Definition, Types & Examples
What Are Administrative Procedures? - Definition & Explanation
What are Physical Resources in Business?
Instructor: Shawn Grimsley
Exactly what does a business do on a daily basis? In this lesson, you'll learn about the day-to-day operations of a business and the people who keep it running smoothly.
Day-to-Day Business Operations Defined
Day-to-day business operations are the activities that a business and its employees engage in on a daily basis for the purposes of generating a profit and increasing the inherent value of the business as a going concern.
The primary purpose of a business is to generate sufficient income from its activities to pay its expenses, provide a profit to its owners and increase the intrinsic value of the business as an income-generating asset. Employees accomplish this goal by performing specific functions.
Functions of Day-to-Day Business Operations
Line Functions
Line groups perform tasks that are directly related to accomplishing the company's objectives. They are involved in the revenue generating process of the company. For example, in a manufacturing business, the line workers are responsible for the production of the products that the company produces for sale. In a service-orientated company, the line workers are the individuals responsible for serving its customers (think of accountants, doctors, stockbrokers, lawyers, store salespersons or house painters). In other words, the line employees make the money and add value to the company as an asset by generating profit and increasing market share.
Staff Functions
Staff groups are responsible for supporting the line groups. Staff is responsible for creating and maintaining the business' infrastructure. They provide advisory services and act as controls on the line groups. Examples of staff functions include the legal department, human resources department and accounting department. While staff activities do not directly relate to the generation of the business' profits and achievement of its goals, they provide needed support to the line groups to help them generate revenue and accomplish the business' goals.
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