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Contents | AIDA Principle | Structure | 5C'S | |
You Attitude - To take the reader's point of view |
Attention | Title |
Correctiveness Conciseness Clearance Completiveness Courtesy |
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Interest | Introduction | |||
Desire | Main Body | |||
Action | Conclusion |
4. 비즈니스영어 작성 5C’s 원칙
(1) Correctness(정확성) : Grammar(문법), Sentence Structure(문장구조), Reading(독해), Vocabulary(어휘), Spelling(철자법), Punctuation(구두점) 및 Capitalization(대문자)
Wrong | Right |
September 11st 2011. | September 11, 2011. |
This product is high in this case. | The article, No 7334(item/product) is high in price. |
Trusting this special offer term is satisfaction. |
We trust the terms of this special offer No. 7946 is satisfactory. |
(2) Conciseness(간결성)
Wrong | Right |
You asked us when the new Full Automatic Camera, HK-1020 came on the market. It is obtainable now. |
The new Full Automatic Camera, HK-1020 is now available from our stock. |
We would like to thank you your cooperation in this difficult claim matter, GH-17491. |
Thank you for your cooperation in this claim matter, GH- 17491. |
Frankly speaking, we wish to state that we shall be very glad to send you a copy of our catalog “Semi-conductor, SC-1003” in compliance with your request. |
We are pleased to send you our present catalog, “Semi- conductor, SC-1003” as requested. |
(3) Clearness(명료성)
Obscure | Clear |
We have your recent order clearly. |
We have your order, HJ-10074 of May 15 by E-mail. |
We assume that you are writing to the other account to have not written to them. |
We assume that you are writing to the other bank of account No. 784679 and have not written to them. |
Mr. Park, Purchasing Manager, wrote Mr. Smith that he had accepted that proposal. |
Mr. Park, Purchasing Manager, wrote to Mr. Smith that he had accepted Mr. John’s proposal, TJ-3421. |
(4) Completeness(완비성)
Wrong | Complete |
Please send me textile goods to our customer at the early date. |
Please send me the high quality textile goods, KT-1140, Size 7 1/2, Style 100 B in your catalog May 24. |
Our partial shipment will be made in this month if possible. |
Your order of electronic component, JK-1991 will be shipped on September 20. |
(5) Courtesy(예의성) : You attitude-To take the reader’s point of view
Impolite/Curt | Polite |
You are requested to reply immediately without fail. |
Your prompt reply would be highly appreciated. |
We must insist on your immediate payment, HJ-10041. |
We are counting on receiving your remittance, HJ-10041. |
We are surprised that you do not like our shipment No. 1018. |
We are sorry that you were not satisfied with the quality of the shirts in our shipment No. 1018. |
You must accept our offer for Date Processing Machinery, DPM 1334 as soon as possible. |
Please accept our offer for Data Processing Machinery, DPM 1334 at the early date. |
제2절 서식 형식
1. 무역서식의 구성요소
(1) Part of Letter
① Letterhead(서두)
② Date(발신일자)
③ Inside Address(수신인 주소)
④ Salutation(서두인사)
⑤ Body of Letter(본문)
⑥ Complimentary Close(결문인사, 예불비례)
⑦ Signature(서명)
(2) Additional Parts
① Reference Number(참조번호)
② Particular Address/Attention Line(특정수신인)
③ Letter Subject/Subject Line(제목)
④ Identification Marks(책임자 식별)
⑤ Enclosure Directions(동봉물지시)
⑥ Carbon Copy Notation(사본발송처표시)
⑦ Postscript(추신)
(3) Forms of Letter
① 들여쓰기 : Indented Form(들여쓰기), Block Form, Modified Block Form, Semi-Block Form
② Punctuation(구두점) : Closed Punctuation, Open Punctuation
③ Date : 3rd June, 2012 (영국식), June 3, 2012(미국식)
④ Inside Address : 수취인의 성명과 주소
⑤ Salutation : Dear Sirs(영국식), Gentlemen : (미국식)
⑥ Complimentary Close
American style(미국식 표현) | British style(영국식 표현) |
Yours truly, Truly yours, Yours very truly, Very truly yours, |
Faithfully yours, Yours faithfully, Yours very faithfully, Very faithfully yours, |
Formal, Businesslike | Yours respectively |
Less formal (영미공통) |
Sincerely, Yours sincerely, Sincerely yours, Yours very sincerely, |
Informal (영미공통) | Best regards, Warmest regards, |
2. 서한요소의 배치도(Layout of the Business Letter)
(1) Heading
(2) Date (3) Personal Notation (4) Reference Line (5) Inside Address
(6) Attention Line
(8) Subject Line
(9) Body
(10) Complimentary Close
(11) Signature
(13) Enclosure (14) Carbon Copies (15) Mailing Notation (16) Postscript
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ULTRASONIC Co., Ltd. North Platte, Nebraska 69101 Tel : 794+376+9465 Fax : 794+376+9561 E-mail : info@ultras. com Refer to File No. 2931 February 14, 2012 Solar Power, Inc. 276 Mesa Place Lacruces, New Mexico 88001 Fax : 525+639+6060 Attention : Brian Carson
Re : The Parts of a Business Letter You are reading a letter containing all the parts of a business letter. The attention line follows the inside address. Because it is really a part of the address, it should also be placed on the envelope. of the letter.
Nelson Baker Vice President NB : ks Encl. CC : Jason Conerly Registered P.S. The postscript should never be used as an after thought.
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