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If you are already familiar with the program:
Step 1: Submit your application form
Complete your application form as soon as possible. Do not wait for your doctor or nurse practitioner to complete the medical report or medical attestation form before sending your completed application to us.
There are 2 ways to apply. Decide how you want to submit your application form for more information on that process:
Apply online
To apply online you must register for a My Service Canada account (MSCA) then sign in to your MSCA and complete the application form.
If you are applying online, you must:
After you apply, you may sign in to your MSCA at any time to submit your documents in support of your application.
Note: This process is the same if you have a terminal illness.
Apply using a paper application
If you are applying by paper, you must complete 1 of the following forms that applies to your situation:
Please mail the form to us or drop it off at a Service Canada office.
Information on completing the application formIf someone is helping you with your application
Providing Service Canada with your email address
Note: When you apply, you can provide your email address. We may send you an email to provide you with information or ask you to call us if we can’t reach you by phone. Please note that we won't ask you to send information such as SIN, banking, or other personal details by email.
Step 2: Submit your medical form
You must work with your doctor or nurse practitioner to submit 1 of the following forms that applies to your situation:
If your doctor or nurse practitioner returns the form to you, you have 3 options to submit your document:
Information on completing the medical formProtecting your information
Learn how we protect your privacy.
Step 3: Receive a response from us
It can take up to 120 days (4 months) for a decision to be made from the date we receive your complete application and all required documents.
How your application is assessedPriority processing time for terminal illnessesPriority processing time for grave conditionsStep 4: Review your application status
To view your application status, you can:
If you don't have MSCA, you can register for an account.