Bonjour!!.......
This is December 1st. where I am.
I'm starting very wonderful day of the month.
Why?
Because I had an another great news today.
Yesterday, I found the price of Laptop, I bought through amazon.com about a week ago and it has been headache since I orderd, was dropped great amount of $100.
So I sent another complaining e-mail to amazon.com eventhough it was annoying and harassing.
They replied this morning that they appologized the inconvenience and accepted my $100 refund.
I felt terrific as if I was on the top of the mountain...
If anybody face the problem like me in the future, don't give up and contact the seller immidiately.
I'll show you my complaining e-mail that I sent to amazon.com yesterday.
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To whom it may concern,
I just bought a laptop which is Toshiba,Satellite 1800-S254, Pentium3, 256Ram, 20GB at Nov.18, 2001, and received this item at Nov 27, 2001.
During this one week of delivering process, the price was dropped $100 which is a great amount.
Therefore, I wanted to cancel the order during this time, but it couldn't go through.
Because this is online, it was very difficult to return or asking about this kind of questions.
I am a home maker and not familiar with online shopping, so I decided that I would return it and order same one later to save $100,
but today I received an e-mail from Amazon.com that I have to pay 10% of total amount I spent as a restocking fee as well as seperate shipping charge for just returning the product.
These all seem very rediculous and not understandable to me.
My friend who bought a similar laptop via Costco.com, could refund very easily without paying anything a few days ago.
Now I want to know if there is any price adjustment is possible for my case if I keep the laptop.
In my knowledge, any department stores or big shops in US adjust the price in this case.
Once again, you have to remember that price was dropped before the laptop was delivered to me.
Please let me know what is the best for me as soon as possible.
Thank you very much for your concerning to this matter.
-----These are some parts of an replying e-mail from Amazon.com----
Thank you for writing to Amazon.com.
the discounts we offer for items on our web site do vary from time to time.
I've checked your order, and found that we now offer a greater discount on the Toshiba Satellite 1800-S254 than at the time you placed your order.
Please accept our sincere apologies for any inconvenience or concern this price change may have caused. Since this item was shipped so recently,
I have requested a refund of $100.00 to your credit card. This amount reflects the difference between the price you were charged and the discounted price. The refund should appear as a credit on your next billing statement.