Thank you for your email to United Direct Customer Services.
We are sorry to hear that your order remains undelivered, please can you confirm the complete shipping address so that we can investigate the status of your order and should your address match our records please choose from one of the following options:-
A resend of the order – This is subject to stock availability, if we are unable to supply due to stock then a full refund will be given.
A refund of the order – A full refund, this will take up to 3 working days to show back into your account.
Please reply within 2 working days to this email, if no response has been received within this time frame we will assume you have received your order and no longer wish to proceed with a refund or resend.
Any questions? Please email us at customer.services@store.manutd.com and we’ll aim to respond to you within 24 hours of receipt or call us on Man Utd Orders: +44 (0) 333 014 4543 Man Utd Customer Services: +44 (0) 3330144543 between 8am and 10pm GMT Monday - Friday and 9am-4pm on Saturday and Sunday.
첫댓글 배송지 주소 보냄-> manu에서 주소 일치 확인 -> 주소 일치하다면 두가지 중 하나 선택(1. 재발송(재고 없다면 전액환불예정),
2. 환불(3 업무일 소요예정))
=즉, 배송지 주소와 두가지 선택지 중 하나 선택해서 메일 발송하시면 됩니다
* 2업무일 안에 답장 안해주시면 배송 받은 것으로 확인하고, 환불 혹인 재발송 절차에 의사 없는 것으로 인지하겠다.
이라고 하네요
정말 감사드립니다! 감기조심하세요!