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<p>◾  무인세탁소(셀프빨래방) 표준약관 제정</p><p> </p><p><a href="https://blog.naver.com/ftc_news/222878841104" target="_blank" class="ke-link">https://blog.naver.com/ftc_news/222878841104</a></p><div class="figure-open" contenteditable="false" data-ke-type="opengraph" data-ke-align="alignCenter" data-og-type="website" data-og-title="무인세탁소 기기 문제로 세탁물에 문제가 발생했다면? 배상금 청구 가능!" data-og-description="#공정위 #공정거래위원회 #무인세탁소 #코인세탁소 #크린토피아 #런드리 #화이트365 #코인워시24 #셀프세탁..." data-og-host="blog.naver.com" data-og-source-url="https://blog.naver.com/ftc_news/222878841104" data-og-url="https://blog.naver.com/ftc_news/222878841104" data-og-image="https://scrap.kakaocdn.net/dn/hLEAk/hyPT8zaTJD/m403WOvvteHtcTtCTe98Tk/img.png?width=500&height=500&face=0_0_500_500,https://scrap.kakaocdn.net/dn/hj0aN/hyPT9Y9BV3/Dj2ykRSwGm8IGoqIL1aYyK/img.jpg?width=773&height=515&face=0_0_773_515"><a href="https://blog.naver.com/ftc_news/222878841104" target="_blank" data-source-url="https://blog.naver.com/ftc_news/222878841104"><div class="og-image" style="background-image:url(https://scrap.kakaocdn.net/dn/hLEAk/hyPT8zaTJD/m403WOvvteHtcTtCTe98Tk/img.png?width=500&height=500&face=0_0_500_500,https://scrap.kakaocdn.net/dn/hj0aN/hyPT9Y9BV3/Dj2ykRSwGm8IGoqIL1aYyK/img.jpg?width=773&height=515&face=0_0_773_515)"></div><div class="og-text"><p class="og-title">무인세탁소 기기 문제로 세탁물에 문제가 발생했다면? 배상금 청구 가능!</p><p class="og-desc">#공정위 #공정거래위원회 #무인세탁소 #코인세탁소 #크린토피아 #런드리 #화이트365 #코인워시24 #셀프세탁...</p><p class="og-host">blog.naver.com</p></div></a></div><hr data-ke-style="style1"><div class="figure-img" data-ke-type="image" data-ke-style="alignCenter" data-ke-mobilestyle="widthOrigin"><img src="https://t1.daumcdn.net/cafeattach/1YXpP/67e3eba7255391c19a899a5ca63cf9447050a285" class="txc-image" data-img-src="https://t1.daumcdn.net/cafeattach/1YXpP/67e3eba7255391c19a899a5ca63cf9447050a285" data-origin-width="500" data-origin-height="500"></div><p><span style="color: #000000;">​</span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EA%B3%B5%EC%A0%95%EC%9C%84" target="_top" class="ke-link">#공정위</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EA%B3%B5%EC%A0%95%EA%B1%B0%EB%9E%98%EC%9C%84%EC%9B%90%ED%9A%8C" target="_top" class="ke-link">#공정거래위원회</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%AC%B4%EC%9D%B8%EC%84%B8%ED%83%81%EC%86%8C" target="_top" class="ke-link">#무인세탁소</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%BD%94%EC%9D%B8%EC%84%B8%ED%83%81%EC%86%8C" target="_top" class="ke-link">#코인세탁소</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%ED%81%AC%EB%A6%B0%ED%86%A0%ED%94%BC%EC%95%84" target="_top" class="ke-link">#크린토피아</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%9F%B0%EB%93%9C%EB%A6%AC" target="_top" class="ke-link">#런드리</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%ED%99%94%EC%9D%B4%ED%8A%B8365" target="_top" class="ke-link">#화이트365</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%BD%94%EC%9D%B8%EC%9B%8C%EC%8B%9C24" target="_top" class="ke-link">#코인워시24</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%85%80%ED%94%84%EC%84%B8%ED%83%81%EC%86%8C" target="_top" class="ke-link">#셀프세탁소</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%9E%90%EC%B7%A8%EA%BF%80%ED%8C%81" target="_top" class="ke-link">#자취꿀팁</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%9E%90%EC%B7%A8%EC%83%9D%EB%B9%A8%EB%9E%98%EB%B0%A9" target="_top" class="ke-link">#자취생빨래방</a></span> </span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%B9%A8%EB%9E%98%EA%B1%B4%EC%A1%B0" target="_top" class="ke-link">#빨래건조</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%B0%94%EC%A7%80%EB%B9%A8%EB%9E%98%EA%B1%B4%EC%A1%B0" target="_top" class="ke-link">#바지빨래건조</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%9D%B4%EB%B6%88%EB%B9%A8%EB%9E%98" target="_top" class="ke-link">#이불빨래</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%8B%A0%EB%B0%9C%EA%B1%B4%EC%A1%B0" target="_top" class="ke-link">#신발건조</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EA%B0%80%EB%B0%A9%EC%84%B8%ED%83%81" target="_top" class="ke-link">#가방세탁</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%8B%A0%EB%B0%9C%EC%84%B8%ED%83%81" target="_top" class="ke-link">#신발세탁</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=24%EC%8B%9C%EC%84%B8%ED%83%81%EC%86%8C" target="_top" class="ke-link">#24시세탁소</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%84%B8%ED%83%81%EB%AC%BC%EC%86%90%ED%95%B4%EB%B0%B0%EC%83%81" target="_top" class="ke-link">#세탁물손해배상</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%AC%B4%EC%9D%B8%EC%84%B8%ED%83%81%EC%86%8C%EC%9D%B4%EC%9A%A9%EC%9A%94%EA%B8%88" target="_top" class="ke-link">#무인세탁소이용요금</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%85%80%ED%94%84%EB%B9%A8%EB%9E%98%EB%B0%A9%EC%9D%B4%EC%9A%A9%EC%9A%94%EA%B8%88" target="_top" class="ke-link">#셀프빨래방이용요금</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%BD%94%EC%9D%B8%EC%9B%8C%EC%8B%9C365" target="_top" class="ke-link">#코인워시365</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%9B%8C%EC%8B%9C%EC%95%A4%ED%8F%B4%EC%A6%88" target="_top" class="ke-link">#워시앤폴즈</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%ED%81%AC%EB%A6%B0%EC%97%8524" target="_top" class="ke-link">#크린업24</a></span></span></p><p><span style="color: #000000;"><span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EC%96%B4%EB%B0%98%EB%9F%B0%EB%93%9C%EB%A0%9B" target="_top" class="ke-link">#어반런드렛</a></span> <span><a href="https://blog.naver.com/PostListByTagName.naver?blogId=ftc_news&encodedTagName=%EB%8D%94%EB%9F%B0%EB%93%9C%EB%A6%AC" target="_top" class="ke-link">#더런드리</a></span></span></p><hr data-ke-style="style1"><div class="figure-img" data-ke-type="image" data-ke-style="alignCenter" data-ke-mobilestyle="widthOrigin"><img src="https://t1.daumcdn.net/cafeattach/1YXpP/30d73ee6c84325432b038f6b237a323437def17d" class="txc-image" data-img-src="https://t1.daumcdn.net/cafeattach/1YXpP/30d73ee6c84325432b038f6b237a323437def17d" data-origin-width="773" data-origin-height="773"></div><blockquote><p><span style="color: #ff6600;"><b>무인세탁소</b></span></p><p><span style="color: #ff6600;"><b>표준약관 제정!</b></span></p></blockquote><p> </p><p><span style="color: #000000;">1인 가구가 증가, 코로나19로 인한</span></p><p><span style="color: #000000;">비대면 거래 선호 현상에</span></p><p><span style="color: #000000;">무인 세탁소 시장이 빠르게</span></p><p><span style="color: #000000;">성장하고 있는 요즘</span></p><p> </p><p><span style="color: #000000;">소비자 권익 보호 및 분쟁 예방</span></p><p><span style="color: #000000;">등을 위하여 표준 약관을</span></p><p><span style="color: #000000;">재정하였는데요.</span></p><p> </p><p><span style="color: #000000;">최근 1372소비자상담센터에</span></p><p><span style="color: #000000;">접수된 무인 세탁소 이용 관련</span></p><p><span style="color: #000000;">소비자 상담은 총 284건으로,</span></p><p> </p><p><span style="color: #000000;">2016년 28건에서 2020년 87건으로</span></p><p><span style="color: #000000;">211% 증가하였고,</span></p><p> </p><p><span style="color: #000000;">상담 유형은</span></p><p><span style="color: #ff6600;"><b>‘세탁물의 훼손’ </b></span></p><p><span style="color: #ff6600;"><b>‘결제 및 환불’</b></span></p><p><span style="color: #ff6600;"><b>‘세탁물의 오염’</b></span><span style="color: #ff6600;"><b> </b></span><span style="color: #000000;">순으로</span></p><p> </p><p><span style="color: #000000;">많았습니다.</span></p><hr data-ke-style="style1"><div class="figure-img" data-ke-type="image" data-ke-style="alignCenter" data-ke-mobilestyle="widthOrigin"><img src="https://t1.daumcdn.net/cafeattach/1YXpP/3279fdd4b2f27a84c028283c8b670532abdea1bd" class="txc-image" data-img-src="https://t1.daumcdn.net/cafeattach/1YXpP/3279fdd4b2f27a84c028283c8b670532abdea1bd" data-origin-width="773" data-origin-height="773"></div><div class="table-wrap"><table data-ke-type="table" data-ke-align="alignLeft" style="width: 100%;" border="1"><tbody><tr><td colspan="1" rowspan="1"><span style="color: #00a84b;"><b>사업자의 의무</b></span></td></tr></tbody></table></div><p><span style="color: #000000; background-color: #e3fdc8;"><b>약관, 연락처,</b></span></p><p><span style="color: #000000; background-color: #e3fdc8;"><b>기기 이용방법 및 이용 시</b></span></p><p><span style="color: #000000; background-color: #e3fdc8;"><b>주요 유의사항</b></span><span style="color: #008000;"><b> </b></span><span style="color: #000000;">등의</span></p><p><span style="color: #000000;">내용을 고객들이</span></p><p><span style="color: #000000;">누구나 쉽게 확인 가능한</span></p><p><span style="color: #000000;">곳에 게시하도록 해야 합니다!</span></p><div class="table-wrap"><table data-ke-type="table" data-ke-align="alignLeft" style="width: 100%;" border="1"><tbody><tr><td colspan="1" rowspan="1"><span style="color: #00a84b;"><b>손해 배상 및 이용요금 환급</b></span><br><span style="color: #000000;"><b>손해배상액의 산정 방식은</b></span><br><span style="color: #000000;"><b>세탁물의 구입가격 X 배상 비율</b></span></td></tr></tbody></table></div><p> </p><p><span style="color: #000000;">사업자가 시설의 관리를</span></p><p><span style="color: #000000;">소홀히 하여 세탁물에 하자가</span></p><p><span style="color: #000000;">발생하는 경우,</span></p><p> </p><p><span style="color: #000000;">고객이 지불한 이용요금 전부를</span></p><p><span style="color: #000000;">환급 또는 세탁물을 원상 회복하거나</span></p><p><span style="color: #000000;">손해배상하도록 하며</span></p><p> </p><p><span style="color: #000000;">손해배상액의 산정 방식은</span></p><p><span style="color: #000000;">세탁물의 구입가격 X 배상 비율</span></p><p><span style="color: #000000;">로 하였는데요!</span></p><p> </p><p><span style="color: #000000;">다만, 고객이 해당 세탁물의</span></p><p><span style="color: #000000;">정보를 입증하지 못하여</span></p><p><span style="color: #000000;">손해배상액의 산정이</span></p><p><span style="color: #000000;">불가능한 세탁물의 경우</span></p><p> </p><p><span style="color: #000000;">세탁기･건조기 지불요금 총액의</span></p><p><span style="color: #000000; background-color: #e3fdc8;"><b>20배 한도 내</b></span><span style="color: #000000;">에서 협의하여</span></p><p><span style="color: #000000;">배상하도록 하였습니다!</span></p><hr data-ke-style="style1"><div class="table-wrap"><table data-ke-type="table" data-ke-align="alignLeft" style="width: 100%;" border="1"><tbody><tr><td colspan="1" rowspan="1"><span style="color: #ff9300;"><b>세탁물 보관 및</b></span><br><span style="color: #ff9300;"><b>미회수 세탁물 처분</b></span></td></tr></tbody></table></div><p><span style="color: #000000;">고객은 셀프 세탁소에서</span></p><p><span style="color: #000000;">세탁 및 건조 종료 후</span></p><p><span style="color: #000000;">세탁물을 바로 회수하여야 하나</span></p><p><span style="color: #000000; background-color: #ffd1a4;"><b>부득이한 사정</b></span><span style="color: #000000;">으로 인해</span></p><p><span style="color: #000000;">세탁물을 바로 회수하지 못하게 된 경우</span></p><p> </p><p><span style="color: #000000;">사업자에게</span></p><p><span style="color: #ff9300;"><b>“ 보관 요청 ”</b></span><span style="color: #000000;"> 을 할 수 있으며,</span></p><p> </p><p><span style="color: #000000;">보관 기간 및 보관료 등은</span></p><p><span style="color: #000000;">협의하여 정하도록 하였는데요.</span></p><p> </p><p><span style="color: #000000;">다만</span><span style="color: #000000;"> </span><span style="color: #000000; background-color: #ffd1a4;"><b>14일 이상의 기간</b></span><span style="color: #000000;">을 정하여</span></p><p><span style="color: #000000;">보관 요청을 하지 않았거나</span></p><p><span style="color: #000000;">미회수 된 세탁물에 대해선</span></p><p><span style="color: #000000;">임의로 처분할 수 있도록 하였습니다!</span></p><hr data-ke-style="style1"><div class="figure-img" data-ke-type="image" data-ke-style="alignCenter" data-ke-mobilestyle="widthOrigin"><img src="https://t1.daumcdn.net/cafeattach/1YXpP/446c0cade75fa02d89a724bd66a26b7263fe6d33" class="txc-image" data-img-src="https://t1.daumcdn.net/cafeattach/1YXpP/446c0cade75fa02d89a724bd66a26b7263fe6d33" data-origin-width="773" data-origin-height="773"></div><p> </p><p><span style="color: #000000;">이로써</span><span style="color: #000000;"> </span><span style="color: #289b6e;"><b>소비자와 사업자 간</b></span><span style="color: #000000;">의</span></p><p><span style="color: #000000;">분쟁이 줄어들고,</span></p><p> </p><p><span style="color: #000000;">무인 세탁소 시장에서</span></p><p><span style="color: #000000;">소비자의 권익이 보호되며</span></p><p><span style="color: #000000;">공정한 거래질서 확립에</span></p><p><span style="color: #000000;">기여가 될 것으로 보이는데요!</span></p><p><span style="color: #000000;">​</span></p><p> </p><p><span style="color: #00a84b;"><b>무인 세탁소(셀프 빨래방) 표준약관이</b></span></p><p><span style="color: #00a84b;"><b>공정위 홈페이지에 게시되었으니</b></span></p><p><span style="color: #00a84b;"><b>많은 관심과 적극 사용을</b></span></p><p><span style="color: #00a84b;"><b>권장 드립니다!</b></span></p><p> </p><p><span style="color: #000000;">​</span></p><p><span style="color: #000000; background-color: #e3fdc8;"><b>▼무인 세탁소 표준약관 알아보러 가기▼</b></span></p><p><span style="color: #289b6e;"><b>​</b></span></p><p><b><b>[출처]</b> <a href="https://blog.naver.com/ftc_news/222878841104" target="_blank" class="ke-link">무인세탁소 기기 문제로 세탁물에 문제가 발생했다면? 배상금 청구 가능!</a>|<b>작성자</b> <a href="https://blog.naver.com/ftc_news" target="_blank" class="ke-link">공정위</a></b></p>
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