Investigating Student Satisfaction and Adoption of Technology-Enhanced Lear

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Appendix A Table A1. Questionnaires.

Students’ perceived support (SPS)

1. My classmates’ encouragement inspires me in my studies.

2. I have the courage to ask others for help with my studies

3. I have the courage to offer my friends help with their studies.

4. I am sure that my classmates think of me as helpful.

5. I know when my friends need help with their studies.

 Virtual social skills (VSS)

6. In virtual settings, I am good at making myself visible with influential people in my groups through TEL

7. In virtual settings, I always know what to say to others in social situations through TEL.

8. In virtual settings, I find it simple to put myself in the position of others to understand their point of view through TEL

9. In virtual settings, I am keenly aware of how I am perceived by others through TEL.

Subjective norm (SN)

10. The opinion of non-academic groups (e.g., friends and family) suggests that I should participate in TEL activities.

11. My classmates think that using TEL is valuable for online learning.

12. People who are important to me would think that I should use TEL.

13. My instructor thinks that the TEL is valuable for online learning.

14. People who influence my behavior would think that I should use TEL.

Information quality (IQ)

15. Available online contents are complete and timely in nature

16. Available online contents provide accurate and reliable material

17. Online contents provide information in appropriate manner

18. In general, we can say that the information I obtain through TEL is complete and accurate

19. In general, we can say that the information I obtain through TEL is related to my study topics in the specialization

Subjective interest (SI)

20. I am interested in learning course material for my subject

21. I am generally attentive in class

22. I feel the subject challenged me intellectually

23. By using TEL I have become more competent in my subject

Resource availability (RA)

24. Teachers inspire students to seek more knowledge on the subjects.

25. Teaching aids that are brought to the classroom by teachers consider the class size.

26. Teachers arrange student sittings in a way that promotes interaction.

27. There is adequacy of teaching and learning materials and resources in higher education.

Self-efficacy (SE)

28. I am confident in using the TEL even if there is no one around to show me how to do it.

29. I am confident in using the TEL even if I have never used such a system before.

30. TEL provides the chances for me to express my opinions.

31. TEL offers the opportunity for me to interact with fellow students informally (e.g., online chat room or forum).

32. I am confident in using the TEL even if I have only the software manuals for reference.

Students’ perceived benefits (SPBs)

33. Using the free resources such as e-libraries helped me to save money and effort

34. Using emails to communicate with other student groups helped me to save my expense and effort

35. Use of Internet is reasonably priced

36. Use of Internet is a good value for the money

37. I think completing courses through TEL makes me employable

Student satisfaction (SS)

38. I am satisfied with all the services and functions provided by TEL that are currently used.

39. The TEL made the teaching process easier for me

40. In general, I am satisfied with the use of TEL

41. I am satisfied with the support I receive while using the TEL

42. I was satisfied with the TEL environment

Students’ adoption of TEL (SAT)

43. I will use the TEL on a regular basis in the future

44. I will continue using the e-learning platform in order to fulfil my future needs

45. I will strongly recommend others to use the e-learning platform

46. I intend to advise my friends to use the Internet for reading lecture notes online.

47. I think positively about TEL