Dear Mr. Jong:
We received your email. Thank you for contacting FedEx.
We regret that we are unable to address your concerns via this avenue as our records indicate that your package was sent via our FedEx SmartPost Service. Packages sent via this service travels differently with its final delivery made by USPS or your local postal carrier.
If you would like to change the delivery address, please be advised that USPS will have to return the shipment back to your sender. If you would like to have this package delivered to a different address, please contact your merchant to make the necessary arrangements.
According to our records, this shipment was delivered on January 26, 2016 at 7:41 AM. To request a delivery confirmation, please contact your local postal carrier. You can reach them at 1-800-ASK-USPS.
Thank you for your patience, and thank you for shipping with FedEx.
Joy Ann P.
FedEx Customer Service
제가 환불이라도 하고 싶은데요.. 정말 어떻게 하는지 방법을 몰라요..
주소를 변경해달라고 해도 안되고요..
그쪽에 전화를 해도 ..뭐어떻게 방법이 없어서 수고비라도 얼마 드리고 환불 절차라도 밟을수 있을지요
부탁드립니다.. 정말 죄송해요..