로봇이 당신에게 커피을 타준다면 어떠한지요 ~

[장석영(창조도전)]

As It Is

Are You Ready for a Robot to Serve You Coffee?

June 09, 2019

로봇트가 당신에게 커피을 대접하는데,

당신은 거기에 준비가 되어있는지요 ?

모바일 앱이나 터치스크린을 통하여,

주문을 받고,

신선한 커피을 만들고,

한번에 14잔까지도 만들어서 제공된다.

서울의 최은진양은,

이 과정이 재미있고, 쉽다고 생각하는데,

점심시간에,

사무직 근로자와 그 근처의 지역주민들이

많이 사용하여 붐빈다고 한다.

그래서,

이런 로봇트을 갖는것은 좋은 일이라고 한다.

왜냐하면, 커피을 더 쉽게 저렴하게 얻을 수 있으니깐..

커피산업은 한국에서 잘되는 사업인데,

모든것이 자동화로 가고 있는 중이다.

또 이러한 것은,

젊은 세대가 일자리을 구하기위해,

고군분투하는 중에

이러한 개발이 이루어지고 있다는 점이다.

저번주에도,

한국은,건설현장에서 약 2,500 개의 대형크레인을

운영하는 노동자들이 파업에 돌입하였다.

그들은, 소형 로봇트 소형크레인을 사용하며,

그들의 일을 잃어버릴까봐 데모을 하고 있다.

또 다른 대형 식품점인 " 이마트 " 에서도,

자동화기기 사용으로,

자기들의 일자리가 위협받을 까봐

항의 데모하고 있다.

그럼에도 불구하고,

놀라운 사실은,

젊은이들이 일자리가

줄어들 것이란 상태에서도,

즉 한국기업들이 직원들을

자동화씨스템으로 대체할려고 하여도,

젊은이들은 이것을 아주 환영하고 있다는 점이다.

그 사유는

" 현재 1980년생 이후 태어난 밀레니얼 세대는

오늘날의 주요고객중에 하나이다.

이 젊은세대는 다른사람들을

대면하는 것을 그리 좋아하지 않는다.

그래서, 얼굴을 대면하지 않는

상호 작용을 최소화할 수 있는 기술들을

선호한다고 " 

숙명여대 경영학 교수인 서용규교수는 말한다.

최근에 문을 오픈한 LAB 1 매장에서는,

24 시간 신용카드로,

매장의 문을 열고 들어가,

그들은 직원을 마주 치지을 않고,

직접 대면하지도 않고,

청바지을 구입할려면, 청바지을 입고서

신용카드로 비용을 정산하면 되는 씨스템을 좋아한다.

달콤 커피에서는 ,

로봇트는 하루에 컵 300 잔을

2달라에서,3달라의 만드는데,

소비용으로 만들 수가 있다.

비록,

로봇트로 만드는 커피을 좋아하는 고객들도 있지만,

진하지 않는 커피을 좋아하는 고객들도 있다.

그것은 별도의 문제이다...

이렇게 세상은 변하는 것이다...

In this May 22, 2019, photo, customers wait for coffees

in front of a robot named b;eat after placing an order

at a cafe in Seoul, South Korea. (AP Photo/Lee Jin-man)

Are you ready for a robot to serve you coffee?

At a Dal.komm Coffee shop in Seoul, a robot takes orders from you

through a mobile app or a touch screen and then makes fresh coffee.

The robot can make up to 14 drinks at a time.

Choi Eun Jin thinks the process is fun and easy. The 30-year-old office worker said,

 “The area is crowded with office workers and local residents during lunchtime.

So it’s good to have a robot like this ... so you can get your coffee more easily.”

Coffee is just one of the many industries that use automated services

in this technologically forward-thinking nation.

Others include restaurants, food stores, banks and manufacturers.

The development comes as many Koreans,

especially the young, are struggling to find work.

In this May 22, 2019, photo, a customer waits for a coffee in front of

a robot named b;eat after placing an order at a cafe in Seoul, South Korea. (AP Photo/Lee Jin-man)

Just this week, workers who operate about 2,500 large cranes at building sites went on strike.

They were protesting the growing use of robotic small cranes for building.

Other labor unions also have protested about the use of automated devices

instead of human workers at Emart, South Korea’s biggest food store group.

South Korean officials also changed plans to completely automate the nation’s road fee collection system.

They acted after receiving criticism for cutting 6,700 jobs.

Instead, the system will be partly automated and keep all its current human fee collectors.

South Korea has been an early adopter of automation.

 It had the highest percentage of robots to human workers in the world in 2017.

The International Federation of Robotics say South Korea has 710 robots for every 10,000 manufacturing workers.

The international average is 85 robots per 10,000 employees.

South Korea’s lowest permitted worker wage has increased

by 27.3 percent over the last two years. This has led more businesses to cut labor costs by using automation,

says Suh Yong Gu of the Business School at Sookmyung Women’s University in Seoul.

Even with the job losses, South Korea’s businesses are replacing employees

with automation and young people are welcoming the change.

Suh said, “Currently, Millennials — those who were born after 1980 — are prime consumers.

This generation tends to not like meeting other people, so they favor ... technology

 that enables people to minimize face-to-face interactions...”

In this May 24, 2019, photo, customer Kim Kun Woo uses his smartphone t

o take photos at an unmanned jeans shop in Seoul, South Korea.

The 24/7 denim shop lets customers try on jeans and pay using a self-service digital system.

At the recently opened LAB101 store, customers can open the door with their credit cards 24 hours a day.

Once inside, they can try on jeans and pay for the purchase without having to deal with an employee.

“I can freely look around and try on jeans as much as I like without being bothered,”

said Kim Kun Woo who is 29.

Back at Dal.komm Coffee, a robot can make about 300 cups a day at the cost of $2 to $3.

While some customers like the robot barista, others do not.

“Personally I prefer human baristas,” said Lee Sang Jin.

The 30-year-old office worker added that the robot cannot make custom drinks

as well as a human. “I like weak coffee,

but the robot is unable to control the strength of the coffee well,” Lee said.

Words in This Story

resident - n. someone who lives in a particular place

lunchtime - n. the time in a middle of the day when people usually eat lunch

consumer - n. a person who buys goods and services

minimize - v. to make something not wanted as small as possible

bother - v. to take the time to do something

barista - n. someone who makes and serves coffee

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Shape Of My Heart (Duduk 연주) - Edgar Asmaryan



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