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uptodate_faq.mp3
1-(3) FAQs
Now, nobody knows how many abbreviations there are in the English language,
or in any language for that matter – half a million in one big set of dictionaries I've got:
half a million abbreviations, can you imagine it! They're very important, abbreviations,
because they save time and they add familiarity; it's a way of gaining rapport.
I don't say "I'm in the British Broadcasting Corporation studio", I say "I'm in the BBC studio"
…it adds a sort of familiarity, doesn't it.
Now there are written abbreviations and spoken abbreviations,
and the written ones are the ones that are interesting today
– because you can have letters like U.N. for United Nations
and you can have words like UNESCO for the other organisation.
Now, faqs – you've seen them a thousand times I suppose on computer screens –
are computer text files containing a list of questions and answers,
especially basic stuff on news groups where you want to find a quick reply.
It's not a universally spoken word.
You don't say I've got some faqs – because that could be very misleading,
it could sound like facts, f-a-c-t-s.
So most people use it as an initialism, they spell it out: F. A. Q.
And it's beginning to be used now in a more general way, outside the internet setting.
People talk about F.A.Q.s in all kinds of non-computer circumstances.
I saw it on a church notice board once. I'll leave you to guess what the questions were.
* FAQs ; Frequently Asked Questions (and answers)
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